Zürich Metropolitan Area
I'm an IT Professional with over 10 years of experience in IT management, IT infrastructure, service desk and operations. I passionately implement and manage new services and technologies on a global level while making sure the business can work effectively with all the tools provided. I have a faible for new technologies and am always on the lookout for new inovative solutions that bring value to the company and ways to optimize the current processes and technologies.
Deputy Director of IT-Internal Audit for Migros Group
IT Audits
- Ensuring an efficient IT service management - Coordination and communication with IT service providers (globally) - Coordination and communication with IT coordinators of other Songwon entities - Leading various IT projects & implementing new business solutions such as group wide Cisco Unified Communication solutions, Office 365, Azure AD and other projects - Manage business IT services (ERP, PBX, SharePoint, Demand software, MS Active Directory/Exchange services) - Manage technical IT services (Network & Infrastructure) - Implementation & optimization of global IT policies - Implementation & optimization of global IT processes - Maintain IT processes - Creation and controlling of IT budget - Global IT-audits of Songwon entities - Contract negotiations with third party providers - IT purchasing & IT vendor management - Creating and maintaining IT documentation - Executive Management and End-user support
Responsible for Support & Team, Meeting-Support, System Maintenance, Engineering and Administration, Mobile Communications, servicing, maintaining and upgrading local infrastructure and applications, Involved in various IT Projects