Thu Doan, MBA

E2E Supply Chain Market Leader - Vietnam at Johnson & Johnson | MBA Graduate from GSU-RCB | Lean Six Sigma Green Belt

Ho Chi Minh City Metropolitan Area

About

Supply Chain professional with strong expertise in IBP, Demand & Supply Planning in FMCG and pharmaceutical MNCs. Proven ability to translate business strategy into executable supply plans, drive cross-functional alignment, and deliver cost, service, and inventory optimization. Experienced in SAP, Anaplan, OMP, advanced analytics, and supply chain transformation initiatives, with growing leadership responsibilities.

Experience

  • Johnson & Johnson (Ho Chi Minh City, Vietnam)
    • E2E Supply Chain Market Leader - Vietnam
      Dec 2025 - Present · 7 mos

      Responsible for total Innovative Medicine portfolio of Vietnam market Credo Champion for SEA cluster

    • E2E Supply Chain Associate Manager
      Oct 2024 - Nov 2025 · 1 yr 2 mos

      1. Lead Integrated Business Planning (IBP) process includes: ▪ Demand review: Create unbiased customer demand forecasts over 36 months planning horizon. ▪ Supply review: Manage supply to balance customer service level vs. inventory carrying cost vs. product quality. ▪ Integrated reconciliation: Identify and propose action plans to resolve gap vs. targets (volume and values). ▪ Management business review: Align demand/ supply plan to meet market opportunities and challenges. 2. Orchestrate with cross functional teams (Sales, Marketing, Finance, Regulatory Affair, Market Access, Commercial Quality, etc.…) to capture external market dynamics and internal business insights and identify end-to-end opportunities where we can accelerate customer experience, business growth, profit improvement, innovation, end-to-end supply reliability and agility. 3. Connect with local distributors to fulfill patient needs and support ad-hoc problem solving (if any). 4. Connect and partner with regional/global supply chain team to provide local operating company (LOC)’s input and cascade regional/global supply chain strategy into local operating company (LOC). 5. Manage market authorizations (MA), import/export quotas and licenses, especially Controlled Substance products. 6. Create/change product master data in SAP ERP, Anaplan, OMP and other systems. 7. Manage key performance indicators (KPI) for E2E supply chain including cost, service, quality, and compliance

  • HEINEKEN Vietnam (Ho Chi Minh City, Vietnam)
    • New Product Introduction (NPI) Planning Specialist
      Jan 2023 - Oct 2024 · 1 yr 10 mos

    • Supply Chain Management Trainee
      Jun 2021 - Dec 2022 · 1 yr 7 mos

  • Graduate Assistant at Georgia State University - J. Mack Robinson College of Business
    Aug 2018 - Dec 2020 · 2 yrs 5 mos

    • Collected recruitment applications for new classes for the Institute for Georgia Environmental Leadership (IGEL) program • Provided executive assistance in support of the board of IGEL, including data management and resource development • Updated and managed the program website and database, created and tallied evaluations used in the program • Reported directly to the Associate Director of the Center for Ethics and Corporate Responsibility

  • Assurance at PwC Vietnam
    Dec 2017 - Mar 2018 · 4 mos

    • Assisted supervisors in verifying the reliability of financial statements, using audit procedures for cash confirmation and bank reconciliation testing; performed all cash testing for the engagement • Performed financial statement tie out by cross-footing for mathematical accuracy and confirming statement date, titles and PY data were rolled forward accurately • Collaborated with team member to complete audit testing on accounts payable, accounts receivable, fixed assets and equity; worked with client personnel to reconcile account differences and analyzed financial data

  • Research Assistant at Ipsos Vietnam
    Sep 2016 - Apr 2017 · 8 mos

    • Closely involved in various research stages: developing and designing questionnaires, checking for accuracy, consolidating information into actionable items, reports and presentations • Conducted different types of market research, including campaign evaluation, product test, package test and brand health tracking • Generated insightful deliverables for leading FMCG clients, including Unilever Vietnam, Vinamilk, Tetra Pak Vietnam, Heineken Vietnam, Mondelez Kinh Do