Danny Mercado

Mid-Market Account Manager at Chili Piper 🌶️

San Diego, California, United States

About

Experienced Account Manager specializing in retention and growth within B2B SaaS. Skilled in managing the full sales cycle, from prospecting to account expansion, with a strong track record of exceeding sales targets. Trusted by top vendors and C-suite executives for building lasting relationships, delivering outstanding customer service, and driving business success. Committed to strategic account management, targeted sales strategies, and clear, effective communication to help clients achieve their goals.

Experience

  • Account Manager II, Mid-Market at Chili Piper
    Aug 2023 - Present · 2 yrs 11 mos

    Chili Piper is the first all-in-one Demand Conversion Platform, helping you convert more inbound and outbound leads into qualified sales pipeline. It streamlines the handoff process in every inbound and outbound channel, consolidating many of the point solutions you use today. Form Routing, Chat, Lead Distribution, and Scheduling can now live in one platform with shared teams, routing rules, and reporting. That means easier maintenance and a much more complete picture of how you’re converting leads across the funnel. And the results speak for themselves. Teams are doubling their conversion rates, increasing show rates to 90%+, and saving 20+ hours per week distributing leads. Learn more at chilipiper.com

  • Account Manager at ZoomInfo
    Nov 2021 - Nov 2022 · 1 yr 1 mo

  • Ascent Cloud (Full-time · 2 yrs 3 mos)
    • Account Manager, SMB
      Jan 2021 - Nov 2021 · 11 mos

    • Sales Development Representative
      Sep 2019 - Jan 2021 · 1 yr 5 mos

  • MacRostie Winery (2 yrs)
    • Wine Ambassador (Sales Executive)
      Jun 2018 - Sep 2019 · 1 yr 4 mos

    • Hospitality Assistant
      Oct 2017 - Sep 2019 · 2 yrs