Melbourne, Victoria, Australia
Strategic and commercially focused leader with 10+ years’ experience in financial services across Australia and UK, with roles in corporate strategy, strategy & biz ops and product management. I bring a structured approach to solving complex problems, with a strong track record of driving growth, developing compelling customer propositions, and delivering new business initiatives - including the launch of a fintech venture within a global bank. Proven ability to bridge strategy and execution, leading cross-functional teams and partnering with commercial/product teams to translate strategy into actions that drive business outcomes My expertise spans strategy development, financial modelling, proposition design, and end-to-end delivery, with deep subject matter knowledge in consumer banking, including payments and FX.
Relocating from London to Melbourne (travelling across the cities and slopes of Europe and Asia en route home)
Part of the original team to define, build and launch new fintech business within the bank (Zing by HSBC; FX, Payments & Cards), which launched in the UK Jan 2024 • Strategy development and business operations for in-house fintech • Defined 5 year strategic and commercial plan and operating model across 20+ markets, securing funding and endorsement by the Board and HSBC ExCo. • Established and led the BizOps tribe, establishing business operations for expansion into 3 new markets across governance, licensing, hiring, finance and office setup
• Internal strategy team, working with global clients to deliver portfolio and product strategy and proposition development for the wealth & personal banking division • Strategy development for payments, lending and transactional banking. Leading multiple projects focused on product growth, strategy, and portfolio optimisation of the c$1tn balance sheet globally. Scope includes strategy definition, financial modelling, product capability assessment, market sizing, competitor and consumer analysis. • Led the development of WPB’s sustainable banking strategy and ambition across multiple markets globally, identifying the initiatives, capabilities and investments required to deliver this.
• Full value-chain product management of consumer deposits and transactional banking product suite (across customer experience, strategy, marketing, risk, operations etc.) • Led a cross-functional project team to develop a two year strategy and customer value proposition for the millennial segment. Conducted customer research, structured analyses, synthesised findings and prepared executive presentation. • Developed transaction account growth strategy. Identified and analysed drivers of slowing performance and provided recommendations to drive uplift in market share, revenue and sales • Provided ad-hoc commercial analysis for projects including: market sizing and research, financial analysis/modelling and business case submissions
The Group Strategy & Development (M&A) function is responsible for setting the strategic direction of the NAB Group, and advising on business strategic priorities, investment allocation and M&A activities. • Developed strategic rationale underpinning the Group's 5 year strategic plan receiving strong support from the Board • Delivered commercial insights and analysis to inform the retail network strategy • Analysed revenue opportunity in market, including peer benchmarking of market share and product penetration across key customer segments and products • Development of the Technology strategy, secured significant funding to support execution of enterprise technology transformation. Key contributor in driving the content and delivery of the project
18 month Graduate Program with roles across Group Strategy & Finance