Spain
Experienced accounting professional with a strong background in managing financial records within the hospitality industry, supporting daily operations and ensuring accuracy across all accounting processes. Skilled in maintaining ledgers, reconciling accounts, processing invoices, and handling payroll, with a strong focus on efficiency and compliance. 🎯Currently working toward full ACCA affiliate status while actively developing knowledge of Spanish GAAP.
• Handling professional communication with clients via phone and emails to resolve reservation issues, payment-related queries and billing discrepancies. • Processing, verifying, and filing invoices and transaction data in accordance with company procedures. • Coordinated interdepartmental communication, ensuring a seamless guest experience
• Proactively leading period-end processing, including bank reconciliations, Payroll journals and supplier statement reconciliations • Managing the accounts inbox and maintaining strong communication with suppliers • Ensuring suppliers are paid on time and resolving any queries promptly • Preparing weekly payment runs • Processing and reconciling sale • Managing Payroll calculations, HMRC submission and pension schemes • Supporting the wider finance team with ad-hoc tasks, such as contributing to the budgeting
• Led daily store operations, delivering high standards of customer service and achieving sales targets • Handled customer complaints, gathered feedback, and implemented service improvements • Staff recruitment and performance reviews, weekly rotas and payroll preparation • Monitored inventory, sourced suppliers, and maintained strong supplier relationships • Managed cash handling, registers, and performance against budget, reducing waste and improving margins
• Ensured exceptional guest experience by maintaining service quality and resolving issues efficiently • Opening and closing operations, daily reporting, and cash handling • Controlled food and beverage costs through portion control, waste reduction, and regular stock counts • Built strong cross-departmental relationships to support smooth daily operations • Promoted staff well-being and contributed to a positive team environment, implementing training programs
• Supervised and coordinated waitstaff during service • Ensured high standards of customer service and guest satisfaction • Managed table reservations and seating arrangements • Trained and mentored new staff members • Handled customer complaints professionally and efficiently • Coordinated with kitchen and bar staff to ensure smooth service • Assisted management with inventory control and daily reporting