DIVYA SHAH

Data Analyst | Business Analyst | Business Intelligence | Advanced Excel | SQL | Power BI | Tableau | Reporting & Analytics | AI-Driven Analytics | Process Automation

Mumbai, Maharashtra, India

About

I am a Data Analyst and Business Analyst with a strong background in business operations, analytics, and process improvement. With 12+ years of experience working across business functions and currently serving as a Data Analyst at Jinai Jewels LLP (Partner of Heera Moti Inc., New York), I enjoy using data to solve business problems and support better decision-making. In my current role, I analyze business data, build dashboards, automate reporting, track KPIs, and generate actionable insights for leadership. I work with Advanced Excel, SQL, Power BI, Tableau, and AI-powered tools to improve operational efficiency, reporting accuracy, and business performance. My business operations experience gives me a practical understanding of how data connects with real business outcomes. I enjoy identifying trends, improving processes, and transforming complex data into meaningful insights that help organizations make informed decisions. I am continuously expanding my knowledge in Business Intelligence, AI-driven Analytics, Process Automation, Data Visualization, Dashboard Development, and Business Analytics to stay current with evolving technologies and industry best practices. Core Skills: • Advanced Excel • SQL • Power BI • Tableau • Data Analysis • Business Analysis • Business Intelligence • Dashboard Development • Reporting & Analytics • KPI Reporting • Data Visualization • Process Automation • AI-Driven Analytics • Generative AI • Business Operations I am open to opportunities in Data Analytics, Business Analytics, Business Intelligence, Reporting Analytics, and AI-enabled Business Operations, where I can combine analytical thinking, technology, and business understanding to create measurable business impact. 📩 Open to work — reach me at: [email protected]

Experience

  • Data Analyst at Jinai jewels LLP (Partner Of Heera Moti Inc, New York)
    May 2026 - Present · 3 mos

    Leading end-to-end analytics and AI strategy for a SEEPZ jewellery manufacturing and export company — architecting Power BI dashboards and automated reporting frameworks across production output, inventory movement, procurement costs, and export pipeline performance. ● Deployed and integrated large language models (LLMs) and AI automation tools across business operations — applying prompt engineering, agentic AI pipelines, multi-step workflow automation, and no-code integration (Zapier, n8n) to reduce manual workload, accelerate reporting cycles, and drive automation at scale. ● Designed and deployed no-code automation workflows using Zapier — integrating business tools, eliminating manual data transfer, and automating repetitive operational tasks across procurement, reporting, and client communication pipelines. ● Applying intelligent process automation (IPA) principles to identify, map, and eliminate operational bottlenecks — translating business requirements into structured automation specifications and measurable efficiency improvements. ● Designing KPI frameworks and real-time reporting systems that provide visibility into production throughput, stock levels, fulfilment rates, and cost variance — enabling faster, evidence-based operational decisions. ● Building AI-integrated workflows for operational reporting — applying prompt engineering and LLM tooling to reduce manual reporting overhead and improve analytical output speed; collaborating cross-functionally with operations, procurement, and senior leadership to embed a data-first culture and standardise reporting cadence across the business.

  • Head of Business Operation & Sales at DNS FANCY JEWELS
    Jan 2014 - Jan 2026 · 12 yrs 1 mo

    Headed all departments of the company — operations, sales, procurement, QC, inventory management, and client management — for 12 years Grew B2B client network from 5 to 20+ strategic accounts; maintained 30%+ retention rate and zero churn across 5+ years Represented the company at IIJS, GJS, and JJS — India's premier jewellery trade shows — managing client acquisition and brand presence Managed end-to-end operations: grading, quality control, procurement, pricing negotiation, and vendor management Drove consultative luxury sales across the jewellery B2B ecosystem, building long-term client relationships based on trust and service excellence