Germany
Managing DACH Enterprise customers in different industries (Media, Finance, Mobility, Retail). Empowering customers by enabling widespread use of AI and automation via Slack workflows to deliver measurable productivity gains across teams. Demonstrating value to C-Level with value summaries that quantify time savings from Slack features (workflows, integrations, etc.), translating team productivity gains into measurable business value.
Driving product adoption and ensuring renewals of a diverse client base. Managing the customer lifecycle with licensed CX cloud products (CRM, Marketing, Commerce, Customer Data Cloud) focussing on client satisfaction and risk mitigation.
App Annie is the industry standard for app market data used by 90% of the Top 100 App Publishers. I empowered customers to leverage mobile market intelligence for strategic decisions in app launches, App Store Optimization, M&A due diligence, and performance marketing. By turning metrics such as MAU, DAU, retention, and revenue into actionable insights, I enabled clients to assess competitor features, improve user engagement, and accelerate growth.
Optimizely is the market leader in A/B Testing and Personalization. Responsible for leading brands in the Enterprise sector covering all verticals. Built client relationships and drove data driven decision making. Made customers successful by being a trusted advisor in conversion rate optimization aiming at growth of ROI and retention.