Berikon, Aargau, Switzerland
Based on my long-term and profound project management experience through all stages I’m able to lead and manage all kind of projects from initiation to closure and also the transition into operation. In addition I’m also experienced in sales processes expecially for services. In any stage and situation, either in running projects or in an project initiation-phase, I can offer my support proactively to the company based on my knowledge and experience. Change manage-ment in projects is in my view an important aspect of a commercial successful project, but also to achieve a high level of customer satisfaction. As a strong and effective communicator, I both support and coordinate the information flow among all involved parties and key stakeholders.
Spitch is a global provider of B2B and B2C Conversational AI solutions, headquartered in Switzerland since 2014 with a presence in many countries across Europe and North America. Spitch helps enterprises to better understand and serve their customers through the use of Natural Language Processing (NLP), Artificial Intelligence (AI) and Machine Learning and enables AI driven digital transformation in Contact Centres. We empower businesses around the world to deliver a superior customer and agent experience through our complete omnichannel conversational platform
Development and realisation of small, medium, large and complex UCC, CC, IT network and notification-/ alarming-solutions Technical consulting and solution recommendation for all project stages like initiation, development and project planning Requirements analysis and prposal development for new projects and project change requests