Dirk Holzwarth

Head of IT Service Management bei Scheidt & Bachmann

Mönchengladbach, North Rhine-Westphalia, Germany

About

Experienced Head Of Information Technology with a demonstrated history of working in the information technology and services industry. Strong operations professional skilled in Service Delivery, ITIL, IT Service Management, Management, and Network Design.

Experience

  • Scheidt & Bachmann (11 yrs 7 mos)
    • Head of global IT Services
      Jul 2019 - Present · 7 yrs

    • Head of IT Services
      Jun 2017 - Jun 2019 · 2 yrs 1 mo

    • Head of IT Service Management
      Dec 2014 - May 2017 · 2 yrs 6 mos

  • Manager Service Delivery at Vodafone Group Services GmbH
    Sep 2013 - Nov 2014 · 1 yr 3 mos

    leading an excellent service delivery team managing projects that deliver network connectivity and services customer-focused and in an effective and efficient manner as a global player.

  • Vodafone Group Services GmbH (Düsseldorf)
    • Senior IPT Delivery Manager
      2011 - 2013 · 2 yrs

      Technical project management responsible for development of solution designs and their implementations.

    • Network Service Manager
      2009 - 2011 · 2 yrs

      end-to-end responsibility for global and cross-functional delivery of network infrastructures and -services. Project managing related projects and definition and implementation of a service framework.

    • Manager Network Implementation
      2008 - 2009 · 1 yr

      leading a team of network engineers (8 employees) responsible implementations and changes for group and national subsidiary networks.

  • Network Specialist at Vodafone D2 GmbH
    2005 - 2007 · 2 yrs

    Engineering, project management and operations of the national LAN/WAN infrastructure. Operative and project-related budgpet planning.

  • DV Coordinator at Mannesmann Mobilfunk GmbH
    1999 - 2005 · 6 yrs

    Engineering and Operating of the LAN/WAN and PBX infrastructure, Project Management in IT infrastructure and system integration.