Dirk Havaux

Director | Operational Excellence | Learning & Development_ Change Management

Puurs, Flemish Region, Belgium

About

With over 30 years of experience in logistics and supply chain, I’ve had the privilege of driving commercial growth, shaping high‑performing teams, and supporting organizations across Belgium and the wider EMEA region. Today, as Director Operational Excellence and People Development at DSV Road BeNeLux, I focus on strengthening our organization in two complementary ways: Operational Excellence: designing and implementing scalable, data‑driven processes, optimizing end‑to‑end workflows, and embedding a culture of continuous improvement to support sustainable growth. Learning & Development: building the capabilities of our people through targeted development programs, leadership growth, and a learning culture that prepares teams for the digital and operational challenges of tomorrow. My mission is to create future‑proof operations by combining smart processes with empowered people. I’m always open to connecting with professionals who share a passion for innovation, collaboration, and sustainable growth within our industry.

Experience

  • DSV - Global Transport and Logistics (Full-time · 8 mos)
    • Director Process, Data and Digitalization
      Jan 2026 - Present · 6 mos

    • Country Sales Manager
      Nov 2025 - Jan 2026 · 3 mos

  • DB Schenker (Full-time · 3 yrs 6 mos)
    • Country Sales Manager
      Apr 2024 - Jan 2026 · 1 yr 10 mos

    • Learning & Development Head_ LAND Benelux
      Aug 2022 - Apr 2024 · 1 yr 9 mos

  • UPS (28 yrs 5 mos)
    • Director Enterprise Accounts Sales - Healthcare
      Aug 2017 - Aug 2022 · 5 yrs 1 mo

    • Sales Manager
      Jan 2014 - Aug 2017 · 3 yrs 8 mos

      Managing a team of 14 Sales people: UPS (parcel) and UPS SCS (freight forwarding)

    • Project Manager Enterprise Accounts Group
      Apr 2011 - Dec 2013 · 2 yrs 9 mos

      Designing and role out of various sales & processes projects in Business Development in EMEA