Dinçer Utku Yıldırım

Operations Analyst

Istanbul, Istanbul, Türkiye

About

• Data Analysis & Reporting • Operational Analysis & Process Improvement • Incident Investigation, Root Cause Analysis & Resolution • SQL Querying & Database Analysis (SQL Server, MongoDB) • Business & Operational Reporting • Data Validation & Reconciliation • Defect Analysis, Tracking & Resolution • API Analysis & Testing (Postman, Swagger) • Monitoring & Performance Analysis • Process Optimization & Automation Opportunities • Stakeholder Communication & Requirement Analysis • Agile Working Methodologies (Scrum/Kanban) • Continuous Improvement & Operational Excellence • Documentation & Knowledge Management

Experience

  • Operations Analyst at BPN Ödeme & E-Para Hizmetleri
    Jan 2026 - Present · 7 mos

  • MetropolCard (7 yrs 2 mos)
    • Software Support Specialist
      Jun 2023 - Jan 2026 · 2 yrs 8 mos

    • Production Specialist
      Dec 2021 - Jun 2023 · 1 yr 7 mos

    • Assistant Production Specialist
      Dec 2018 - Dec 2021 · 3 yrs 1 mo