Jodhpur, Rajasthan, India
I Freelancer, Motivational Speaker, Student, Teacher, Training Manager, Thinker, Service advisor/provider. Freelancer I have worked on projects, digital reputation building and social media services. A passionate automobile enthusiast with strong knowledge of car mechanics, industry trends, and emerging automotive technologies. Always eager to learn, explore, and discuss innovations in the automotive World. M.B.A. in Project Management from Jaipur National University, Jaipur. Having degree with First Class M.Tech. in Computer Science from Jodhpur National University, Jodhpur. Graduated with First class Bachelor of Engineering in Computer Science from Jodhpur Institute of Engineering and Technology, Jodhpur.
Protingent is a leader in providing contingent technical services for clients requiring engineers for projects ranging from feasibility through design, test and manufacturing. Our focus on technology has enabled Protingent to provide a higher level of expertise and support to our clients while being a trusted resource for engineers seeking new and exciting opportunities. Protingent has seen rapid growth since 2001, earning multiple listings on fastest growing company lists including Entrepreneur Magazine, Inc 500, and the Puget Sound Business Journal. In 2007 Protingent Staffing was rated as one of Washington’s Best Workplaces and most recently recognized in the Staffing Industry Analysts Fastest Growing Companies list. Specialties: Circuit Design, Analog & Digital, Mixed Signal, FPGA, ASIC, Power Supply, Radio Frequency (RF), and Microwave Embedded Software Design & TEST (DO-178b DO-160d, ARINC) Application Software Design (C/C++ WIN/CE, WIN32, J2ME, Linux, Perl etc...) Mechanical Engineering Design (PRO/E & Solidworks) Clients: Blue Origin, Amazon- Project Kuiper, Sierra Space, Astronics, Terra Power, Microsoft, Samsung, Apple, Bluetooth Kymeta, Rhombus Power etc. Have to look after the Complete Recruitment Cycle for all above companies.
Installation & configuration MS Office 365 & other tools
* Acted as the primary liaison between customers and the workshop for all service-related needs * Accurately diagnosed customer concerns and explained service requirements in simple terms * Managed end-to-end service operations including job card preparation and service estimation * Proficient in using CRM and DMS tools (e.g., AutoFlow, Dealer Management Software) * Handled warranty claims, insurance work, and prepared repair invoices with precision * Scheduled appointments, managed walk-in customers, and ensured timely service delivery * Coordinated with workshop technicians and parts department to maintain smooth workflow * Upsold value-added services, accessories, and maintenance packages to boost revenue * Conducted post-service follow-ups and resolved customer complaints efficiently * Consistently maintained high CSI (Customer Satisfaction Index) scores * Ensured adherence to company service SOPs and quality standards