City of Johannesburg, Gauteng, South Africa
Dedicated and results-driven student support and banking professional with a Bachelor of Business Administration (BBA) and currently pursuing a Postgraduate Diploma in Public Management. With a strong foundation in organizational governance, policy development, and public sector leadership, I thrive at the intersection of education, finance, and public service. My diverse background includes experience as a Banker at Discovery Bank, where I specialize in client engagement, query resolution, and product support across various digital platforms. I am adept at building rapport, handling escalations, and driving client retention through tailored financial solutions and responsive service. Passionate about fostering academic success, I have also contributed significantly in student-facing roles within higher education—supporting learners through personalized assistance, systems management, and collaborative problem-solving. My ability to transition seamlessly between administrative, customer-centric, and operational functions highlights my adaptability and dedication to impactful service delivery. Driven by lifelong learning and professional development, I am committed to contributing to transformative initiatives in education, financial inclusion, and public service—where efficiency meets human connection.