Dimitris Gkagkoutis

Nonprofit Solutions Architect | Microsoft Dynamics 365 & Power Platform

Thessaloniki, Central Macedonia, Greece

About

Microsoft Enthusiast currently working as a non-profit focused Dynamics 365 Solutions Architect with 8 years of experience. I've been working with the Microsoft Dynamics product family for years. I'm glad to be able to provide cutting edge solutions to help organisations with their digital transformation.

Experience

  • ForGood.Tech (the new trading name of Total Enterprise Solutions) (6 yrs 4 mos)
    • Dynamics 365 CE & Power Platform Solutions Architect
      Oct 2025 - Present · 9 mos

    • Senior Dynamics 365 CE & Power Platform Developer
      Jan 2022 - Oct 2025 · 3 yrs 10 mos

    • Microsoft Dynamics 365 CE / Power Platform Developer
      May 2021 - Jan 2022 · 9 mos

  • ANTYXSOFT CLOUD (Thessaloniki)
    • Microsoft Dynamics 365 Developer
      Jun 2019 - Feb 2020 · 9 mos

      Participated in 2 large Dynamics CRM projects for large organizations in Greece. Re-created the company's E-Shop with global views. Developed internal guidelines and procedures for the development process. Redesigned the company's helpdesk using Power Apps Portals.

    • Junior Microsoft Dynamics 365 Support Developer & Support Lead
      Mar 2018 - Jun 2019 · 1 yr 4 mos

      Supported, developed, and managed the Service Desk for clients using Dynamics 365. Supported & developed clients for MS Dynamics CRM & NAV. Managed the incoming Support Tickets queue.