Dilip Rao

Implementation Specialist at CDK Global

Hyderabad, Telangana, India

About

-Analyst in CDK Global since July 2014 till date. -10 Years 5month Total IT experience. -24 X 5 Production Database. -Experience in installation and migration of databases -Experience in Installations of databases, Configuration, Maintenance and Administration of SQL Server 2000, 2005, 2008 and 2008R2 servers. -Experience in Upgrading to SQL Server 2005/2008/2012 Databases -Experience in Configuring and Scheduling SQL Server agent Jobs. -Experience in Database backup and disaster recovery procedures. -Provided 24/7 database maintenance and production support. - Experience working in DMS boxes and upgrading patch versions in servers. - Experience working on production based issues technically. -Strong interpersonal and excellent communication skills. -Flexibility to work in rotational shifts. - Trained new joiners on domain knowledge work. - Have Experience in performing end to end process related activities like project creation.

Experience

  • CDK Global (Full-time · 12 yrs 1 mo)
    • Implementation Specialist
      Jul 2014 - Present · 12 yrs 1 mo

    • Senior Technical Associate
      Jul 2014 - Apr 2023 · 8 yrs 10 mos

      -Working as Technical representative in CDK Global since July 2014 till date. -6 Years 2 months Total IT experience. -24 X 7 Production Database. - Experience in installation and migration of databases - Experience in Installations of databases, Configuration, Maintenance and Administration of SQL Server 2000, 2005, 2008 and 2008R2 servers. -Experience in Upgrading to SQL Server 2005/2008/2012 Databases -Experience in Configuring and Scheduling SQL Server agent Jobs. -Experience in Database backup and disaster recovery procedures. -Provided 24/7 database maintenance and production support. - Experience working in DMS boxes and upgrading patch versions in servers. - Experience working on production based issues technically. -Strong interpersonal and excellent communication skills. -Flexibility to work in rotational shifts. - Trained new joiners on domain knowledge work. - Have Experience in performing end to end process related activities like project creation.

  • Technical Associate at ADP
    Jul 2014 - Apr 2015 · 10 mos