Greater Boston
"From the very start of my career, I have been driven by a passion for technology and innovation. I thrive in diverse, cross-cultural environments, having worked with teams across the Americas, Europe, and Asia.” I have led multi-million-dollar projects, managing cross-functional teams spread across the globe. What excites me most about the roles I pursue is the chance to work at the forefront of media technology, particularly in OTT infrastructure and SaaS solutions. One of the most rewarding aspects of my journey has been mentoring junior team members, helping them build confidence and develop the skills that will serve them throughout their careers. Seeing their growth is a source of immense pride for me. At the core of everything I do is a deep passion for integrating people and technology to create meaningful and impactful solutions. Whether it's delivering a project that exceeds client expectations or fostering a thriving, cohesive team, I am driven by the belief that every challenge is an opportunity to learn, lead, and leave a lasting positive impact. Spearheaded multi-million-dollar Cloud and SaaS deployments across global markets, driving $550,000+ in monthly recurring revenue by implementing standardized project execution frameworks and fostering cross-functional collaboration. Protected and expanded $2M+ in additional annual recurring revenue for high-profile media clients by strategizing and leading complex integrations, and designing upsell initiatives to strengthen customer loyalty and accelerate growth. Orchestrated a strategic AWS subaccount and tagging initiative, leading to a 75% cost reduction by optimizing availability, cost forecasting, resource allocation, budget accuracy, and team accountability. Directed and inspired cross-functional teams (4 direct, 30 indirect) through Cloud migrations and complex workflow transitions Specialties: Program and Portfolio Management | Technical Strategy, Oversight and Vision | Agile and Scaled Agile Leadership | SaaS Solutions Delivery | Cloud Infrastructure | Budget and Resource Management | Stakeholder & Executive Communication | Risk and Compliance Management | Global Team Coordination | Cross-Functional Team Leadership | Software Development Lifecycle (SDLC) | Continuous Improvement and Process Optimization | Data-Driven Decision Making | Artificial Intelligence (AI), Machine Learning (ML), and Generative AI (GenAI) [email protected]
MANAGED GLOBAL SAAS & CLOUD PROGRAMS | DIRECTED 4 DIRECT TEAM MEMBERS Directed end-to-end delivery of SaaS programs, encompassing audio and video workflows, live streaming services, OTT streaming applications, and LMS integrations. Oversaw full project lifecycles, and ensured on-time and on-budget completion. Acted as the primary liaison between clients and internal teams, leading cross-functional work streams to resolve critical production issues. Contributed to attaining $550,000+ in combined monthly recurring revenue (MRR) while leading multi-million-dollar projects for clients across the Americas, Europe, and Asia, driving long-term revenue growth. Led 4 direct and 30 indirect reports to execute complex Cloud migrations, standardize and implement switchover processes that reduced downtime by over 30% and ensured service continuity during critical backend upgrades and supplier deployments. Partnered with sales teams to secure multi-million-dollar contracts with Fortune 500 clients by conducting proposal and technical due diligence, financial feasibility analysis, and compliance risk assessments, expanding Kaltura's enterprise footprint. Implemented Agile project management workflows to standardize processes, reducing deployment downtime by 22% and accelerating development cycles by 15%, improving time-to-market and stakeholder alignment.
WORKED WITH FORTUNE 500 CLIENT BASE ACROSS NORTH AMERICA & EUROPE | LED AND INFLUENCED 5 TEAM MEMBERS Directed end-to-end planning, execution, and delivery of large-scale projects, ensuring alignment with business goals, timelines, and budgets. Led bi-monthly backend upgrades for European SaaS Cloud environments. Protected $2M+ in annual recurring revenue by leading retention-focused technical programs, driving SaaS and optimizing streaming integrations, and implementing targeted upsell strategies to increase customer lifetime value. Led the video player development rollout across Fortune 500 clients, achieving an 80% performance increase, enhanced compatibility, and increased customization, driving an industry-compliant product through facilitated integration and performance analysis. Spearheaded workflow automation by streamlining project planning through ticketing system workflows, cutting manual overhead by 60% and accelerating project completion by 14%, increasing team bandwidth for innovation efforts. Optimized Agile communication strategies by introducing automated Jira dashboards and scheduling, Teams integration, and reducing meeting overhead by 30%, increasing team focus, cross-functional collaboration, and release efficiency. Rapidly stabilized critical infrastructure during peak COVID-19 demand by leading dedicated teams, streamlining issue resolution, and maintaining transparent communication, ensuring service stability and facilitating initial Cloud migration groundwork.
MANAGED FULL PROJECT LIFECYCLE | PROVIDED TECHNICAL LEADERSHIP TO 5 CROSS-FUNCTIONAL TEAMS Directed projects with a focus on strategic vision, empowering teams to innovate and deliver customized solutions. Guided the technical direction of 5 cross-functional teams, translating business requirements into actionable milestones, ensuring project completion while balancing technical innovation. Delivered the fastest customer launch and maintained zero service interruptions by driving operational efficiency through streamlined communication and ticket tracking (Jira, Confluence, Teams), resulting in a 70% email reduction. Collaborated with solution architects to enable "EU Portability" for a Scandinavian broadcaster, ensuring secure rights management and compliant cross-border access to online services, unlocking new revenue streams Worked with Kaltura's open-source APIs and video player, contributing to open-source development and customer success.
END-TO-END PLANNING, EXECUTION, AND DELIVERY OF VIDEO INFRASTRUCTURE PROGRAMS | MANAGED 7 TEAM MEMBERS Delivered the end-to-end video pipeline, and directed the successful migration of shared infrastructure to AWS Cloud, leveraging data analytics to enhance scalability and cost efficiency. Established performance metrics to track throughput, enabled real-time insights that boosted team accountability and program efficiency. Represented BBC at industry conferences, shared data-driven best practices in delivery at scale programs. Drove 75% Cloud cost savings by implementing an AWS subaccount and tagging strategy, improving financial forecasting, enhancing security, and streamlining resource allocation across teams. Led a workforce transformation initiative by transitioning teams from Scrum to Kanban, improving flexibility for unplanned work and phasing out deprecated codebases, leading to a 25% reduction in ticket volume and a 15% increase in sprint efficiency. Contributed to the creation of “BBC Hive CI”, an open-source project enabling automated testing across physical devices.
Involved in hiring, selection, and interviewing for BBC Graduate Scheme candidates, successfully mentoring 7 candidates, securing placements for 4, and guiding 3 others toward successful growth and integration. Contributed to the development of critical internal tools, enabling the scheduling and publishing of content for audience-facing platforms.
Played a key role in developing and launching Yahoo Maps, including providing API integration support.
Front-end developer supporting global brand campaigns.