City of Johannesburg, Gauteng, South Africa
As a Customer Success Manager Integration & API at IBM, I am passionate about adding value to my customers throughout their journey. I work with them to understand their goals and outcomes, and to deliver solutions that meet their needs and expectations. I have a B. Sc. Hons in Computer Science and Mathematics, and multiple certifications that demonstrate my competence and proficiency in the field. I have over 20 years of experience in IT management, spanning from service delivery, sales, and product marketing. I have worked with many IT companies and have developed a strong network of relationships and trust with customers and colleagues. I believe in the strength of teamwork, and I align and connect individuals to realize remarkable success for our customers. I am also enthusiastic about nature conservation, and I spend my spare time in nature to assist in the conservation of rare species and enjoy its beauty, it keeps me humble.
Exiting new horizons as customer success manager at IBM!
Diellie Schmutz is a highly energized and focussed individual who strives for excellence. She loves to take on new challenges. Trust, transparency, relationships, and authenticity is the key building blocks of her leadership style. Diellie started her career as a cum laude graduate in Computer Science and Mathematics at the University of Pretoria. She worked with many IT companies, she has over twenty years of experience in management spanning from service delivery, sales, and product marketing. Diellie is the Global Consulting Services Delivery Director for Software AG South Africa and in this current role; she is responsible for successfully delivering projects to meet quality, customer satisfaction and sales goals. Her specialties include Team building, Business development, Strategic Planning and customer relationship building. She believes companies excel with inspired motivated teams through the alignment of individual goals with the company goals. Diellie is passionate about nature conservation, in her private life she spends many hours in nature to assist in the conservation of rare species.