Boynton Beach, Florida, United States
I’m a Commercial Outside Sales Representative with Rexel, focused on supporting electrical contractors, commercial projects, and facility teams with reliable products and real-world solutions. I believe great sales starts with understanding the jobsite, the timeline, and the pressure my customers are under. My goal is simple: be responsive, be knowledgeable, and help projects stay on schedule and on budget. Whether it’s material sourcing, project planning, or finding alternatives when things get tight, I work to be a trusted partner—not just a vendor
• Developed and maintained strong relationships with clients to enhance customer satisfaction and drive sales growth. • Leveraged extensive sales experience to identify new business opportunities and expand market presence. • Collaborated with cross-functional teams to streamline operations and improve service delivery.
• Monitored repair progress and contacted customers regarding delays or cost increases. • Explained cost and time requirements in detail and requested customer authorization prior to completion of unexpected repairs. • Oversaw daily schedules and team activities through morning meetings with shop personnel. Worked with equipment vendors to learn capabilities and maintenance requirements. Developed department processes and procedures to boost customer satisfaction. • Advised customers on preventive maintenance and manufacturer warranty specifications. • Drove and monitored KPIs on customer satisfaction, workshop productivity and team efficiency