Didier Boekraad, MBA

Global Associate Director IT ERP Applications | Driving Global Digital Transformation in Luxury Retail

Zurich, Zurich, Switzerland

About

Global Technology & Digital Transformation Leader with 15+ years of experience shaping enterprise strategies and delivering complex IT programs across luxury retail and consulting. As Global Associate Director IT ERP Applications and Business Lead BnSHAPE at Bucherer AG, I drive enterprise-wide transformation, integrating technology with business strategy to unlock growth, efficiency, and innovation. Adept at partnering with boards and C-suite executives, I translate complex IT into business value, secure stakeholder alignment, and deliver sustainable ROI. Recognized for leading global ERP rollouts, modernizing IT landscapes, governance frameworks, and building high-performing, future-ready organizations. Executive Education at IMD and INSEAD further reinforces my ability to bridge technology, strategy, and leadership at scale.

Experience

  • Bucherer AG (Lucerne, Switzerland · On-site)
    • Global Associate Director IT ERP Applications and Business Lead BnSHAPE
      Sep 2025 - Present · 10 mos

      As Global Associate Director IT ERP Applications and Business Lead BnSHAPE at Bucherer AG, a global leader in luxury watches and jewelry, I drive the enterprise-wide ERP strategy, global digital transformation, and operational excellence. Leveraging Executive Education from IMD and INSEAD, I align cutting-edge technology with business strategy to strengthen Bucherer’s competitive edge in the luxury retail sector. Key Focus Areas & Achievements: - ERP Transformation Leadership: Steering a global ERP rollout that integrates and optimizes finance, supply chain, retail, and customer experience operations across multiple markets. - Business Process Optimization: Redesigning and streamlining core processes to enhance efficiency, scalability, and data-driven decision-making. - Digital Innovation: Championing adoption of next-generation cloud ERP platforms, automation, and advanced analytics to modernize enterprise capabilities. - Change Management & Leadership: Partnering with C-level executives and leading cross-functional teams through complex transitions, ensuring business continuity and growth. - Sustainable Impact: Building future-proof enterprise solutions that balance operational agility with luxury brand heritage.

    • Global Senior Head of ERP
      Jul 2024 - Sep 2025 · 1 yr 3 mos

  • KPMG Switzerland (Full-time · 8 yrs 5 mos)
    • Management Consulting
      Oct 2021 - Jun 2024 · 2 yrs 9 mos

      The Supply Chain Sustainability & ESG Strategy team i responsible for developing and implementing a comprehensive sustainability and ESG strategy that encompasses the entire supply chain. We lead companies in achieving their environmental and social responsibility goals. Key Responsibilities: Sustainability and ESG Strategy Development: Developing and leading the execution of a long-term sustainability and ESG strategy for the supply chain. Defining clear sustainability and ESG goals, targets, and KPIs, and establish a roadmap to achieve them. Supply Chain Assessment and Improvement: Assessing the environmental and social impact of the supply chain and identifying areas for improvement. Collaborating with cross-functional teams to implement sustainable practices and technologies within the supply chain. Stakeholder Engagement: Building and maintaining relationships with external stakeholders, including suppliers, customers, investors, NGOs, and industry organizations. Communicating and collaborating with stakeholders to foster transparency and drive sustainability initiatives. Regulatory Compliance: Staying current with regional and global sustainability regulations and ensuring compliance within the supply chain operations. Monitoring the evolving ESG disclosure requirements and leading reporting efforts. Risk Management: Identifying and assessing environmental and social risks within the supply chain, and implementing mitigation strategies. Developing resilience plans to address potential supply chain disruptions related to sustainability and ESG factors. Innovation and Technology Adoption: Driving the adoption of innovative solutions to improve sustainability within the supply chain.

    • Assistant manager
      Oct 2019 - Sep 2021 · 2 yrs

      Results-driven professional with a strong background in ERP implementation, strategy development, analytics, business development, leadership, and digital strategies/transformation. - Strategy Development: Proficient in formulating and executing business strategies to drive growth, increase market share, and achieve organizational objectives. - Successfully led multiple ERP implementation projects, collaborating with cross-functional teams to identify business requirements and design efficient workflows. - Provided strategic guidance to clients, ensuring integration of ERP systems into their operations. - Conducted several training programs for end-users to facilitate smooth adoption and maximize system utilization. - Collaborated with senior management to formulate and implement effective IT strategies. - Utilized advanced analytics tools and techniques to extract meaningful insights from large datasets and drive data-based decision-making. - Presented data-driven recommendations to clients, enabling them to optimize operations and achieve their business objectives. - Developed key performance indicators (KPIs) and dashboards to monitor business performance and identify areas for improvement. - Led business development efforts, identifying and pursuing new market opportunities, and expanding the client base. - Collaborated with internal teams to develop customized solutions that aligned with client needs and objectives. - Developed and maintained strong relationships with key clients. Skills: Digital Strategy · Business Development · Cross-functional Team Leadership · Leadership · Management Consulting · Microsoft Dynamics · Project Management · IT Strategy · Change Management · IT Project & Program Management · Process Improvement · New Business Development

    • Senior consultant
      Jan 2018 - Sep 2019 · 1 yr 9 mos

      As a Senior Consultant in IT Advisory, I specialized in ERP implementation, IT strategy, and process improvement for clients across multiple industries. My role focused on bridging business and technology to enable scalable enterprise solutions. Key Contributions: - ERP Project Delivery: Supported ERP rollouts (including Microsoft Dynamics) ensuring alignment between business requirements and technical design. - Business Process Optimization: Analyzed and re-engineered client processes in finance, supply chain, and operations to enhance efficiency and compliance. - Stakeholder Engagement: Worked closely with C-level executives and project sponsors, translating strategic goals into actionable transformation roadmaps. - Training & Change Management: Facilitated workshops and knowledge transfer sessions, driving adoption and user enablement during system transitions. - Data-Driven Insights: Designed KPI dashboards and reporting frameworks to monitor performance and enable continuous improvement.

  • Business Consultant at Profource
    Feb 2013 - Feb 2016 · 3 yrs 1 mo

    A Benelux-oriented company specializing in Oracle applications and systems with sustainable, competitive advantages. - Led Oracle strategy initiatives for clients across various industries, collaborating with stakeholders to identify business goals and develop tailored strategies. - Conducted assessments of clients' existing Oracle systems, identifying areas for improvement and recommending optimized solutions. - Implemented strategic roadmaps for Oracle system upgrades and migrations, resulting in improved efficiency, reduced costs, and enhanced business performance. - Managed end-to-end Oracle projects, overseeing project timelines, budgets, and resources to ensure successful delivery. - Developed and implemented project plans, coordinating with cross-functional teams to meet project objectives and stakeholder expectations. - Gathered and analyzed business requirements, translating them into functional specifications for Oracle system configurations and customizations.

  • Advisor marketing at Tulser / 70:20:10 Institute
    Jan 2011 - Jan 2013 · 2 yrs 1 mo

    Tulser provides solutions that: CREATE VALUE-BASED LEARNING - To help corporate learning leaders and their teams become value creators and business-critical through practical, proven, and innovative approaches and tools. ACCELERATE CHANGE through evidence-informed, robust, tested methodologies. - Led marketing efforts for several clients, developing and implementing comprehensive marketing strategies to increase brand awareness and internal processes. - Managed marketing campaigns. - Collaborated with SME advisors to develop personalized learning plans and materials to support their growth strategies. - Created marketing collateral, including brochures, presentations, and e-learning content.