Metro Manila, National Capital Region, Philippines
L&D and Employee Engagement professional with 8+ years of experience designing learning programs, leading engagement initiatives, and managing HR projects across the consulting, RPO, and education sectors. A Certified Learning & Development Professional and Certified Practitioner in Human Resources with a strong track record of building capability, improving processes, and enhancing employee experience for both global and local clients. Skilled in instructional design, training facilitation, employee listening (FGDs and surveys), engagement strategy, onboarding design, and HR project/account management. Recognized for achieving A‑Player and Elite status, driving engagement rates of up to 100%, implementing SOPs that improved operational efficiency, and developing learning toolkits, KPIs, and performance‑aligned frameworks. A passionate advocate for meaningful employee experiences, workplace well‑being, and continuous development. Experienced speaker and facilitator for career development, professional branding, and workplace readiness programs. Committed to creating learning and engagement solutions that connect people to purpose and support organizational growth.
Oversee the operations and engagement of the Individual Career Transition Program, which supports global and local clients in their career development and outplacement needs; Collaborate with HR POCs, external partners, and program staff to deliver high-quality services, facilitate onboarding and resume coaching sessions, conduct needs assessments, and organize events and activities; Manage the implementation of SOPs, ensure staff training and quality, and provide reports to internal and external clients.
Responsible for leading the career transition and outplacement program for global and local clients by collaborating with HR POCs in identifying impacted employees’ needs. Facilitates individual and group onboarding sessions. Provides resume coaching and personal branding to clients and ensures content quality for an efficient recruitment and screening process. Conducts needs assessments to improve the delivery of services and ensure employee satisfaction. Works with external partners. Organizes company events, focus group discussions, career awareness, and corporate social responsibility activities. Provides progress reports to internal and external clients. Serves as the lead and overall POC for the individual program.
In Touch Community Services is a leading provider of Mental Health Services in the Philippines. Established in 1980, it is a volunteer-driven organization dedicated to promoting mental health and offering care and treatment to persons suffering from mental and emotional distress.
• Sourced resumes of qualified candidates for specific job orders, using job orders, applicant tracking system, company web sites, etc. • Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews. • Set up interviews between candidates and hiring managers • Involved in recruiting passive candidates, through phone calls, emails and general relationship-building. • Make recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions.