Diane Rose Brenio

BSECE Student / Electronics engineering student | great experience in customer service | Technical support

Quezon City, National Capital Region, Philippines

About

Currently contributing as a Technical Support Specialist at Lyca Mobile USA, pursuing a BS in Electronics Communication Engineering at Marikina Polytechnic College (expected 2027). Experienced in customer service and financial analysis, with prior roles at ResultsCX and Tech Mahindra. Brings expertise in IoT, analog circuit design, and AutoCAD to support technical operations and deliver solutions. Skilled in troubleshooting and fostering collaborative environments to meet organizational goals.

Experience

  • Technical Support Specialist at Lyca Mobile USA
    Feb 2025 - Present · 1 yr 6 mos

  • Customer Service Representative at ResultsCX
    Aug 2024 - Jan 2025 · 6 mos

  • Financial Analyst at Tech Mahindra
    Jun 2024 - Aug 2024 · 3 mos