Diana Y.

Manager

Sacramento, California, United States

About

Experience

  • State of California (8 yrs 4 mos)
    • Manager
      Sep 2023 - Present · 2 yrs 10 mos

    • Analyst
      Mar 2018 - Sep 2023 · 5 yrs 7 mos

  • Theater Management Team at Center for the Art of the Performance at UCLA
    Sep 2014 - Jan 2017 · 2 yrs 5 mos

    * Provide assistance to patrons * Responsible for abiding by house rules and ensuring that house rules are communicated to patrons when situation calls for it * Crowd controlled for large events and concerts to ensure patron safety * Handled patron complaints and conflicts in a professional manner

  • Tutor & Team Member at UCLA Bruincorps
    Jan 2014 - Jun 2016 · 2 yrs 6 mos

    * Worked in a classroom setting with high-needs students, creating a curriculum, meeting with students and tracking students' progress. * Communicated with parents via phone and correspondence about students' learning progression and program opportunities parents and students may engage in with Bruincorps. * Collaborated with Corp-members to plan for Family-Involvement Events and the day-long annual College Campus Tour program events, promoting the pursuit of higher-education to middle-school and high-school students. * For programs' contents, researched, recommended, and composited informational resources into PowerPoint presentations and flyers on the college application process, college grants, financial aid, and scholarships for parents and students' knowledge. * Familiarized self with program contents to engage with parents and students with their inquiries on the the college application process, grants, financial aid, and scholarship opportunities.

  • Bruin Guardian at Bruin Guardian Scholars Summer Program
    Aug 2015 - Sep 2015 · 2 mos

    * Located in inner-city of LA, Bruin Guardians followed after-school program curriculum to ensure elementary-aged students finish their homework before recreational time. * Created a place of safety while students participated in indoor and/or outdoor recreational activities. * Encouraged student engagement and involvement in arts/crafts and scientific projects by personal demonstration and participation. * Foster Guardian Scholar-to-student relationship through active listening, active engagement, and asking questions that ensures, encourages, and empowers student personal growth and aspirations.

  • Research Assistant at UCLA Middle School & High School Diversity Project
    Jun 2015 - Aug 2015 · 3 mos

    * Input data into Microsoft Access. * Corrected over 100 student addresses in Access to verify and maintain accuracy of records. * Managed and handled communications with student households via phone calls and mail correspondence.