Cluj-Napoca, Cluj, Romania
✅Recruiter-Turned-Brand-Storyteller | Bridging Talent Strategy and Brand Story ✅ A creative mind shaping employer brand narratives through meaningful content and visually engaging social media. ✅ Driven by authenticity, innovation, and a deep understanding of how words connect people to purpose. ✅ Strategic project management skills, mastering the art of aligning resources, objectives, and stakeholders to orchestrate complex initiatives. ✅ Learner set out on a professional development and growth journey, constantly seeking new skills and challenges. ✅ Passionate about branding and marketing, being a creative mind that transforms the imaginary in reality — Recruitment Marketing course graduate. ✅ Trilingual content crafter (EN/RO/FR) fluent in both language and messaging.
- Managed end-to-end recruitment across diverse industries, functions, and seniority levels. - Led local and international recruitment projects, delivering excellent talent solutions. - Partnered with senior stakeholders as a trusted advisor on talent strategy and market insights. - Built strong client and candidate relationships through a consultative recruitment approach. - Coordinated complex recruitment processes, ensuring an efficient and seamless hiring journey. - Managed multiple client portfolios while consistently delivering against recruitment priorities.
Talent Acquisition - French & English - Manage the end-to-end talent acquisition process: discuss business requirements, set the recruitment strategy, conduct interviews, administer tests or assessment centers for shortlisted candidates, give recommendations upon compensations package, negotiate verbal offer and make sure all employment documents are being handled appropriately; - Work closely with the country HR Partner and functional leaders to understand the business needs; - Develop innovative sourcing strategies using all the tools available (referral program, University partnering, Branding, Open Doors, etc.); - Build talent acquisition strategy by taking information gathered from business and staying ahead of business needs to proactively search for a diverse pool of top industry talent using various recruiting methods; - Provide advice and guidance to candidates and hiring managers throughout the recruitment process; - Partner up with other support functions - Experiment with new methodologies and resourcing tools to fill the open positions and stay ahead of the curve; - Stay updated on latest recruiting and industry trends to continuously evolve candidate pipeline and service levels. Branding - Increase brand awareness through a series of actions - Project Management: organize various and complex projects in order to maintain candidate attraction and promote the company - Content Creation - graphic design for different social media ads or promotional materials; - Create dedicated photo and video content; - Events management - organise and take part in branding events, develop the creative concept behind it, offer support in preparing the dedicated planning etc. - Training - create and deliver training sessions on branding topics
- Create and manage the employee documentation including archiving; - Ensure SAP / HR Connect data entry of organizational management and personal administration; - Be the HR Systems first level support; - Handle payroll and employment related queries; - Ensure compliance with legal requirements for processing requests (e.g. Consent to Use of Data, Security Questions); - Follow the work instructions for the service/country relevant to the request and ensure compliance with specific policies and procedures as required; - Keep record of all open requests and regular follow-up until their completion; - Deliver trainings sessions
Customer Interaction: - Respond to customer inquiries via various channels (phone, email, chat etc.). - Listen attentively to customers' concerns and provide accurate and timely responses. - Maintain a professional and friendly demeanor during interactions. Issue Resolution: - Identify and assess customer needs and concerns. - Resolve customer issues, complaints, or problems effectively and efficiently. - Escalate complex issues to higher-level support or management when necessary. Product/Service Knowledge: - Develop a deep understanding of the company's products, services, and policies. - Provide customers with accurate information about products, pricing, features, and availability. Documentation: - Maintain detailed records of customer interactions. - Document customer feedback, complaints, and suggestions for improvement. Technical Assistance: - Offer technical support or guidance for customers experiencing product/service-related issues. - Troubleshoot and resolve technical problems to the best of your ability or escalate to specialized technical support teams.