Vancouver, Washington, United States
Hi, I’m Diana, a dynamic and driven healthcare IT consultant and former small business owner with a passion for building things that matter, whether it’s a better workflow or a great meal. I started my professional journey as the founder of Bawk Bawk Chicken, where I wore every hat imaginable, from branding, operations, marketing, and customer service. Running a business taught me resilience, creativity, and the power of connecting with people through meaningful work. Since 2023, I’ve transitioned into Epic consulting, where I’ve worked with leading firms like Experis, CSI, Ellit Groups, Cordea, and Healthrise. My focus has been on supporting hospital systems across the U.S. during major Epic implementations and optimizations. I specialize in end-user training, workflow support, and go-live activation, and I pride myself on being the calm in the chaos (especially during high-pressure launches) with a big smile on my face. What sets me apart is my ability to blend technical know-how with a people-first approach. I’m known for being resourceful, approachable, and adaptable in fast-paced environments. I thrive on helping healthcare providers feel confident in the tools they use, because better systems mean better patient care. Currently exploring new opportunities to contribute to meaningful projects in healthcare, tech, or even food!
Assisted with system configuration, issue resolution, and documentation updates. Partnered with clinical and operational stakeholders to improve Epic workflows. Conducted assessments and offered strategic recommendations.
Provided Epic system support and implementation services for healthcare organizations. Specialized in Ambulatory, Inpatient, Radiant, Stork, Clindoc, ASAP, Cadence, etc Collaborated with cross-functional teams to gather requirements, build workflows, and train end-users. Troubleshot system issues and optimized configurations for performance and compliance.
Delivered consulting services across various Epic projects. Supported system go-lives, user training, and post-implementation optimization. Adapted to different healthcare environments to meet client-specific needs.
Collaborated on Epic system build, testing, and activation. Helped organizations transition to electronic records efficiently. Ensured adherence to healthcare regulations and Epic best practices.
Supported various stages of Epic project lifecycles including training, build, and go-live. Focused on maximizing end-user adoption and efficiency. Engaged in performance audits and continuous improvement initiatives.