Diana Nguyen

Alumni at the University of Texas at Austin (Psychology, B.A.)

United States

About

Looking to expand my skills and enter different industries! :)

Experience

  • Service Coordinator at Integral Care-Austin, TX
    Feb 2025 - Present · 1 yr 5 mos

    -> Assisted individuals with Intellectual and Developmental Disabilities with community outreach, community referrals, applications (SNAP, Medicaid, Social Security), and resources -> Traveled and performed services within a variety of community settings -> Worked and assessed General Revenue and Texas Home Living Medicaid Waiver program clients

  • Happy Lemon USA (Austin, Texas, United States · On-site)
    • Shift Supervisor
      Oct 2023 - Dec 2024 · 1 yr 3 mos

      -> Consulted with customers about any arising issues and difficulties -> Tailored and advertised products to customer's tastes and preferences -> Assisted and provided support to colleagues in addition to previous tasks and responsibilities

    • Bobarista/BOH
      Apr 2023 - Oct 2023 · 7 mos

      -> Communicated with customers & handled POS system and cash-handling services -> Crafted specialty drinks, bubble waffles, and ingredients from scratch -> Created and addressed lists aimed at boosting the store's inventory, efficiency, and cleanliness -> Delivered drinks to customers while cleaning and organizing the dining area -> Performed opening and closing tasks such as washing dishes, mopping, and preparing tea

  • Student Manager at The University of Texas at Austin
    Sep 2021 - Aug 2023 · 2 yrs

    -> Prepped specialty Starbucks drinks, gelato, and grab 'n' go items -> Performed food-safe handling such as FIFO and temperature regulation -> Performed cashier and inventory duties while addressing customers' concerns -> Trained new hires on rules and roles ranging from food prep, cleaning, opening, and closing routines -> Created flyers as reminders and delegated tasks to peers to boost efficiency and quality of work

  • Team Lead at Panera Bread
    May 2021 - Aug 2021 · 4 mos

    -> Fulfilled customer's orders via POS & delivery -> Crafted specialty sandwiches, flatbreads, and drinks exclusive to Panera's menu -> Prepped, packaged, and scaled ingredients from scratch

  • Pharmacy Technician Intern at METHODIST MANSFIELD MEDICAL CENTER
    Nov 2019 - Dec 2019 · 2 mos

    -> Balanced work-load with educational responsibilities -> Restocked and fulfilled TALYST and patient orders -> Shadowed peers and assisted them in restocking TALYST machines -> Filtered spare medication and discarding as needed