Diana Bustillos

Experienced Key Account Manager | Fintech| Startup| Healthcare | SaaS | Customer Success | Training & Implementation

Greater Sacramento

About

With 13 years of experience in dental administration and a proven track record in driving business growth, I’ve honed my skills in team leadership, process optimization, and patient experience management. My expertise spans a wide range of dental office operations, including scheduling, billing, insurance verification, and front-office management, where I’ve consistently focused on creating efficient, patient-centered environments that drive satisfaction and improve office performance. For the past 3 years, I’ve expanded my skill set in a new direction as a Dental Key Account Manager (KAM) at Sunbit. In this role, I’ve worked closely with dental professionals and practice owners to implement innovative payment solutions, driving both patient acquisition and retention. By leveraging my deep understanding of the dental industry and patient financing, I’ve been able to bridge the gap between operational efficiency and exceptional customer service. I’m passionate about improving the dental care experience for both patients and providers, using a combination of technology, thoughtful leadership, and strategic problem-solving. I thrive in collaborative environments and am always seeking new opportunities to create value and drive success.

Experience

  • Sunbit (Full-time · 4 yrs 3 mos)
    • Senior Key Account Manager
      Sep 2025 - Present · 11 mos

    • Key Account Manager
      Apr 2023 - Sep 2025 · 2 yrs 6 mos

    • Account Manager
      May 2022 - Apr 2023 · 1 yr

  • Clinic Lead at Uniform Teeth
    Nov 2021 - Jun 2022 · 8 mos

  • Children's Choice Dental Care & Premier Orthodontics (Full-time · 2 yrs 1 mo)
    • Regional Manager
      Sep 2020 - Dec 2021 · 1 yr 4 mos

    • Practice Manager
      Dec 2019 - Sep 2020 · 10 mos

  • Operations Manager at Pacific Dental Services
    May 2017 - Dec 2019 · 2 yrs 8 mos

  • Office Manager at Yuba city dentistry group
    Jun 2016 - Feb 2017 · 9 mos