Sydney, New South Wales, Australia
I design and implement talent solutions that drive measurable business outcomes. My career spans sales, product and implementation, giving me a unique end-to-end perspective on how HR technology is sold, built, and successfully adopted. Core expertise: ✅ Talent system implementation (recruiting, performance management & headcount planning). ✅ Designing scalable employee and learning experiences. ✅ Sales & stakeholder engagement - aligning solutions to client needs and driving value. ✅ Product & solution development - translating business requirements into effective systems and learning solutions.
- Reduced average onboarding time by 40% (10 weeks → 6 weeks) by designing end-user enablement programmes for enterprise HCM rollouts - Led change management workstreams across multi-department rollouts of 500–2,000+ employees, including stakeholder interviews and training needs mapping - Facilitated UAT sessions and system walkthroughs, lifting post-session confidence scores by 30% (3.6/5 → 4.7/5) and reducing post-go-live escalations - Built a scalable digital content library in Articulate Rise and SCORM, cutting ad-hoc support requests by 35% across 50+ customer teams
- Supported enterprise HCM implementations by designing and delivering end-user training content for platform rollouts - Assisted in facilitating UAT sessions and system walkthroughs, helping customer teams build confidence ahead of go-live - Contributed to a digital content library in Articulate Rise and SCORM, supporting self-serve onboarding across customer teams - Gained early exposure to change management and stakeholder engagement across multi-department rollouts
Promoted to manage strategic relationships with Gartner's largest enterprise clients, including C-level and VP-level stakeholders across technology and financial services. - Built capability-building and enablement programmes for 100+ senior leaders - Increased client engagement by 38% (45% → 62%) through targeted communication and enablement assets - Improved call conversion rates to the discovery stage by 30% (12% → 16%)
Started at Gartner managing client relationships and supporting enablement programme delivery: - Managed relationships with enterprise clients across technology and financial services sectors - Supported the design and delivery of client communication and enablement materials - Built foundational stakeholder engagement and account management skills that led to early promotion
Founded and launched a virtual leadership workshop series in response to COVID-19, pivoting AIESEC's in-person programming to a Zoom-based format and expanding its reach beyond the AIESEC membership to the wider university student body. - Identified the need to pivot to virtual delivery during COVID-19 and founded a new leadership skills workshop series from the ground up - Designed and ran a semester-long series of 10 Zoom-based workshops, building a repeatable format that scaled across sessions - Expanded the programme beyond AIESEC's existing membership, growing participation to 55+ students from across the wider university - Owned the initiative end-to-end concept, format design, promotion, participant recruitment, and delivery, achieving an 83% attendance rate and an average feedback score of 4.1/5
Supported product delivery in a fast-paced, volunteer-led environment, gaining hands-on exposure to the full product lifecycle before stepping into a Junior PM role. - Assisted in gathering and documenting requirements from internal stakeholders and end users - Supported testing and quality checks ahead of feature releases - Contributed to product documentation and process improvements - Worked closely with senior product team members to learn prioritisation and roadmap planning
- Generated and qualified leads through outreach, events, and campus engagement - Delivered consultative sales pitches tailored to prospective members' goals and interests - Met or exceeded individual sales targets within a competitive team environment - Built early skills in objection handling, relationship-building, and pipeline management