Delhi, India
Experienced Key Accounts Manager with a demonstrated history of working in the consumer services industry. Skilled in Client Relations, Direct Sales, Business Development and Team Management.
- Managing end-to-end client relationship including pitching, negotiation, contracting, billing/invoicing, payment collection, campaign activations, result tracking and troubleshooting. - Analyzing data and ensuring month on month business growth - Responsible for decision making on pricing and coverage of delivery areas - Engaging with customers by solving issues and ensuring customer satisfaction - Preparing and presenting monthly and quarterly initiatives to internal stakeholders - Pitching and closing month on month Ad sales targets to various clients thereby generating maximum revenue from them by showing them the growth and visibility parameters on the platform through digital push. - Handling some key and high potential clients out of a total portfolio of 60+ clients and laying major emphasis on their growth and driving a whole marketing campaign including ATL, BTL activities and digital promotions. - Initiating and driving campaigns/initiatives for the zone and ensure good performance by the team by solving their queries and providing them with the required guidance. - Pitching and acquiring clients on Zomato’s platform by explaining them about the user base, growth and the importance of the platform for their business growth thereby keeping in mind the commercials and profitability of the company.
- Analyzing the market and identifying potential customers by understanding their current business requirements - Developing and maintaining business relationships with current and prospective customers to generate new business - Negotiating with the customers for securing profitable business - Preparing and presenting monthly performance review reports to senior management.