Oakville, Ontario, Canada
Insightful and results-driven with notable experience and achievements in hands-on IT projects while participating in planning, analysis, and implementation of solutions to support company business objectives. Excelled at providing detailed and secure network design, systems analysis, and full lifecycle project management using SDLC framework. Combined significant hands-on experience leading all stages of complex network projects, including requirements definition, design, architecture, testing, and support.
• Responsible for managing, securing and troubleshooting of over 500 EC2 instances with a mixture of Windows and Linux operating systems on AWS environment. • Participated in a monthly on-call rotation to support mission critical SaaS application for variety of customers which are located all around the world. • Assisted product teams in troubleshooting code related issues on the operating systems level, by utilizing state of the art analytic tools such as NewRelic. • A direct contributor to the CI/CD Jenkins pipeline, that had greatly improved the environment stability by consistently producing configuration parity across multiple servers on which the production grade SaaS product is hosted upon. • Implemented a successful API automation using Shell scripting to programmatically generate appropriate StatusCake alerts, as soon as the new servers are created and brought into production rotation. • Lead AWS environment overhaul initiative by researching and recommending the right sizing approaches that balances the need for performance and cost across many different environments. • Lead SOC2 and ISO 2700 compliance initiatives by collaborating with cross sectional teams. • Supported development teams in micro-services conversion journey using Kubernetes on AWS EKS platform.
• Lead all escalations requests from the team of ten people from both desktop and server support sides. • Participated in CloudFlare migration for multiple Kanetix domain brands to increase the security and reliability for end customers utilizing variety of web services. • Migrated Juniper SRX router stack from non-clustered to clustered setup to ensure high availability of office and production networks across three different data centers. • Created REDIS active / passive clusters with Sentinel and Keepalived to optimize the production sites, which decreased legacy framework load times to under 5 milliseconds. • Maintained, and tuned of Atlassian suite of products including JIRA and Bitbucket based on business requirements. • Subject matter expert on Atlassian software products including customizing workflows. • Produced instances of NGINX custom reverse proxy configurations to handle IPSec tunnel traffic. • Introduced JIRA Service Desk for an internal ticketing system, which was adopted by all users across the organization. • Setup NGINX proxy setup to comply with TLS 1.1 and TLS 1.2 protocol upgrades for legacy systems in order to make the third-party vendor API calls compatible. • Created an automated BASH shell script to generate SSL certificates based on an existing live data to speed up the generation of CSR files for internal team members, together with a proactive notification / integration with Nagios Core product. • Integrated shell script storage into GIT for Oracle Database configurations, backups and replication for easier tracking and versioning. • Tweaked and configured multiple Jenkins instances for cross-functional development CI/CD pipelines • Configured and maintained EQL SAN Storage platforms
• Migrated the company successfully from Microsoft Exchange to Google Apps • Directly responsible for product deployment cycle and build automation through Jenkins • Successfully migrated all of the BlackBerry enterprise users to Google Apps • Directly cut-over from one ISP to another without any downtime to end-users • Contributed to daily complex problem resolution via externally facing trouble tickets • Lead virtualization conversion initiative in order to replace outdated hardware • Secured corporate LAN/WAN resources through comprehensive patch management • Completed Windows 7 operating system migration for all company desktops/laptops • Implemented Microsoft Project 2010 server, to improve project managers productivity • Optimized OpenBSD site-to-site VPN tunnel to improve traffic throughput. • Constructed a stand-alone demo of the functioning product for the sales team members • Created an Open VPN tunnel capability to facilitate the working from home scenarios for staff