Fort Worth, Texas, United States
With 20 years of experience in IT and communications, I currently serve as an Information Technology Specialist at Semperis. My work emphasizes Entra ID, InTune device management, managing day to day IT needs across the Semperis footprint, and leveraging my expertise to support and manage critical IT systems. I focus on ensuring secure and reliable infrastructure to align with organizational goals. My career includes extensive experience in managing and maintaining IT operations in high-stakes environments, with a strong commitment to safeguarding sensitive information. With a TS/SCI clearance and certifications such as CompTIA Security+, Cloud+ and Network+, I am dedicated to driving operational success through strategic technology solutions and secure communication systems.
As an Information Technology Specialist with 19 years of experience in the U.S. Army, I was responsible for managing, maintaining, and troubleshooting a wide range of IT systems that were essential to military operations. My role included overseeing the installation, setup, and maintenance of networks, servers, and databases, ensuring seamless and secure communication across different environments. I also played a key role in providing IT support for both field operations and headquarters functions, resolving issues quickly to minimize downtime. Additionally, I trained and mentored junior team members to help them develop the technical skills needed to support our objectives. Over the years, I contributed to planning and executing communication strategies, conducted system upgrades, and worked to ensure the security of sensitive data through cybersecurity measures. My experience spans a variety of IT platforms and technologies, giving me the expertise to manage complex systems and adapt to ever-evolving technology needs.
As a Data Center Manager supporting operations across Europe and Africa, I am responsible for ensuring the reliability, security, and performance of critical data center infrastructure that supported large scale, multinational operations. I manage server hardware, networks, storage systems, and databases to ensure seamless data flow and uptime across multiple regions. Leading a team of 6 IT professionals, I coordinate with cross-functional teams to monitor system performance, troubleshoot issues, and implement upgrades to meet the evolving needs of global operations. I also develop and enforce security protocols to protect sensitive data and ensure compliance with both regional and international regulations. Additionally, I oversee capacity planning, resource allocation, and disaster recovery efforts to maintain service continuity in diverse, high-demand environments. Ensure consistent support and effective communication to and from senior level leaders, allowing us to maintain optimal service delivery across both continents.
As a Worldwide Senior Manager of Communications Operations in the U.S. Army Special Operations Command, I was responsible for overseeing the planning, implementation, and maintenance of global communication systems that supported military operations across the globe. My role involved managing a wide range of communication technologies, including satellite, radio, and data networks across multiple classification levels and ensuring they were reliable, secure, and always available to support mission-critical operations. I led cross-functional teams in the execution of communication strategies, coordinating resources and troubleshooting complex issues in high-pressure environments. Additionally, I was responsible for ensuring the security of all communication channels, developing and enforcing policies for data protection, and maintaining compliance with military standards and regulations. I worked closely with both military and civilian stakeholders to ensure seamless communication across diverse locations, supporting operations in both strategic and tactical settings worldwide.
As an Army Recruiter based in Lewisville, Texas, I was responsible for identifying and engaging potential candidates for military service through a variety of strategic approaches. I led targeted lead generation campaigns, utilizing digital marketing, social media platforms, and community outreach efforts to connect with individuals aligned with the Army’s recruitment goals. By analyzing local market trends and demographics, I developed and implemented strategies to reach qualified prospects and engage them effectively. In addition to traditional recruitment methods, I built and nurtured relationships with community leaders and influencers, helping to cultivate a VIP culture that boosted the Army’s visibility and appeal. Through social media, I expanded our reach and fostered positive interactions, raising awareness and enhancing the Army’s image in the local community. My approach resulted in successful recruitment efforts and strengthened the Army’s relationship with the community.