Istanbul, Istanbul, Türkiye
Initially joined as Reporting & BPI Analyst, later expanded role to include project management (60% reporting / 40% project) Reporting & Analysis Act as analyst for multiple airline clients using Reporting and BPI tools Perform analysis on GL (General Ledger) and AR (Accounts Receivable) integrations Investigate data inconsistencies and ensure alignment between reporting and financial outputs Tool trainings to new partners, supporting onboarding and effective system usage DWH Project Project & Account Management Collaborate with cross-functional teams on product releases, process improvements, and system enhancements Gather and analyze partner requirements, translating them into technical and functional solutions Act as a bridge between clients and technical teams, ensuring clear communication and delivery
Completed a cross-functional rotation program across Strategic Planning, Marketing Finance, Field Operations, and Manufacturing Cost Supported budget planning and financial tracking by collaborating with multiple business units Prepared executive-level presentations and provided insights for demand planning and business performance Gained end-to-end understanding of operations through hands-on field and production experience Delivered biannual updates and led at least one end-to-end project presentation to C-level executives
Managed after-sales and SAP-based invoicing processes within the automotive aftermarket domain Conducted analysis and resolution of defective product cases in collaboration with global headquarters Worked projects focused on after-sales issue detection, root cause analysis, and resolution workflows Worked within the Digitalization Team, developing Power BI solutions to automate manual reporting processes Developed an academic project inspired by real business problems, using Artificial Neural Networks to predict defective products and quantities in after-sales processes
Contributed to the optimization of warehouse and courier operations within lastmile delivery processes Participated in multiple operational improvement projects across logistics workflows Led the missing item reduction project, decreasing the missing product rate from 3.10% to 0.30% Collaborated with cross-functional teams to identify root causes and implement process improvements