Desmond Swart

Key Account Manager- Site Services

United Arab Emirates

About

My strengths and passion is driving sales results beyond 100%, building winning teams, developing new business revenue, opening new markets, negotiating multimillion-dollar contracts, forging strong relationships with C-Level executives, and personal integrity I am a results-driven Regional Sales Manager and Business Development Leader with 12+ years’ experience and proven success in enterprise B2B sales, new business development, and competitive regional and national market expansion in the pharmaceutical and oil and gas industries. Consistently ranked in the top 10% to 15% nationwide for sales of established products. Available for relocation. RELEVANT CAREER SUCCESSES: —SALES ENGINEER / Specialist Services: Delivered sales increase of 40% from 2011 – 2012 and another 15% from 2012 – 2013 through consultative sales and account leadership. —MEDICAL SALES REPRESENTATIVE / Wyeth Pharmaceuticals: Transformed bottom-ranked territory (previously in the lowest 60% companywide) to become a top-producing revenue generator. Finished in the top 10% or better for all represented products by FY 2004. ►As a profit-driven strategist I have the innate ability to build new business, penetrates acquired accounts, and increases territory and market enthusiasm through value propositions and best-fit solutions. Consultative sales approach in identifying opportunities; qualify variables, communicate value, and overcome objections. ► I have been recognized for strengths in excellent negotiation skills, persuasive communication & closer; instrumental in quickly establishing rapport, building credibility, and cultivating lasting partner relationships; negotiating multimillion-dollar contracts to deliver exceptional sales results; I have built a reputation for building top-performing teams, over-delivering on customer promises, and driving organizational growth and profitability.

Experience

  • Key Account Manager at AL LAITH SCAFFOLDING (L.L.C.)
    Jun 2015 - Present · 11 yrs 1 mo

  • Key Account Manager at Canadian Energy Equipment Mfg
    Oct 2014 - May 2015 · 8 mos

    To drive the growth and development of CEEM range of products primarily that of Modular Buildings in the MENA region.

  • SALES ENGINEER at Specialist ServicesDubai, United Arab Emirates
    Nov 2009 - Oct 2014 · 5 yrs

    Drive existing key account development and new business and marketing initiatives for this global supplier of modular buildings and packaging solutions in the oil and gas industry in challenging and highly competitive markets; coordinate bid responses, negotiate multimillion-dollar contracts, and manage revenue yields. Maximize new account penetration and develop and foster quality business relationships within assigned territories. Perform prospecting, cold calling, and networking and marketing strategies to generate leads, follow up with existing clients, and create new partnerships. Drove opportunities through the sales cycle; proposed, presented, and discussed solutions with senior management. Manage 4 key accounts producing yearly revenue worth $40M. ► SALES LEADERSHIP IMPACT: Drove 12% sales growth in less than 12 months by developing sales and market planning initiatives, opening new markets and positioning company for long-term growth and expansion. ►Led high-profile sales presentations and negotiations with key decision makers to market product and services; focused on building relationships with marketplace influencers. ►Consistently recognized as a top performer for exceeding all expectations in total sales volume. ►Improved customer relations, service levels, and sales totals through the creation and implementation of customer presentations. Build strong loyalty between customers and the company.

  • BUSINESS DEVELOPMENT MANAGER at Move One Relocations
    May 2007 - Nov 2009 · 2 yrs 7 mos

    Promoted to Sales and Relocation Manager based upon consistently exceeding company sales goals and service expectations. Led sales and account development with full responsibility for setting up new relocation department in Dubai for this global moving logistics management company. Analyzed needs and interests of potential clients, determined and presented appropriate products and solutions, and executed the sales cycle process utilizing a consultative and solutions-based approach. Developed sales strategies, business development, relationship management, sales forecasting, and performance goals and built beneficial business relationships with clients in the UAE region. ► SALES LEADERSHIP IMPACT: Developed and led territory to 160% revenue growth—consistently exceeding quotas—by developing new business opportunities and effectively prospecting, negotiating, cross-selling, and closing new business agreements. Drove major projects and initiatives—from planning through tactical execution. ► Major contributor in opening new department in Dubai. Set up all internal sales operations from the ground up. Implemented all strategic sales and marketing initiatives, and proactively trained all personnel on processes and procedures. ► Chosen to be the first line presenter for a new line of Web-based “Software as a Service” products, across 52 offices in 48 countries. ► Overachieved sales goal 20% by leading account diversification, expanding existing relationships and improving client relations and service levels, and partnering with sales team to increase market share. ► Developed productive and loyal sales teams through hands-on leadership, clear communication, and ongoing training and motivation.

  • FLIGHT ATTENDANT at Emirates Airlines
    2004 - 2007 · 3 yrs

    Ensured the safety and comfort of passengers and made sure each passenger’s trip completely memorable through impeccable service. ►Awarded a “Mabrouk Award” for providing consistent superior customer service. ►Minimized customer complaints by offering expedient—and positive—resolutions to customer issues. ►Worked effectively with difficult personality types.