Emalahleni, Mpumalanga, South Africa
With over 24 years of work experience in the IT field, I have developed a strong expertise in desktop support, computer hardware, and soft skills training. As a Desktop Support Engineer at Business Connextion, I contributed to the delivery of high-quality IT services and solutions to various clients, including troubleshooting, installation, configuration, and maintenance of desktop systems and peripherals. I also supported the development and implementation of IT policies, procedures, and best practices, and provided training and guidance to junior staff and end-users. As a Microsoft Certified Professional (MCP), I have demonstrated my proficiency in using Microsoft technologies and products, and have continuously updated my knowledge and skills to keep up with the latest innovations and trends. I am passionate about providing excellent customer service and ensuring customer satisfaction, and I have received multiple positive feedback and recognition for my performance and professionalism. I am looking for a new opportunity to leverage my skills and experience in a dynamic and collaborative environment, where I can contribute to the IT goals and mission of the organization.