United Kingdom
Principal Technical Program Manager driving strategic initiatives across Azure Monitor and CX-Engineering to enable highly reliable, cloud-native solutions on Azure. Focus areas include observability, health modeling, continuous validation, zero downtime deployment, multi-region availability, and operational excellence. Leads cross-functional efforts to ensure services meet compliance, performance, and customer impact standards. Passionate about solving complex challenges, reducing technical risk, and delivering optimal performance for mission-critical workloads.
Part of the global team within Microsoft Customer and Partner Solutions (MCAPS), responsible for: Coordinating and delivering Microsoft’s top strategic customer programs worldwide, with a focus on executive-level engagement Leading the transformation of complex, mission-critical customer initiatives through strong technical and program leadership Driving innovation using modern cloud architectures, scalable infrastructure, and cloud-native engineering practices
Program management for mobile applications in the finance sector is possessed. Successful management of software implementations and acting as a program manager, overseeing end-to-end programs within the constraints of time, scope, and cost has been achieved. Expertise lies in planning, executing, and finalizing projects while strictly adhering to deadlines and budgets. Experience in coordinating team members' efforts, acquiring resources, and leading teams of up to 40 individuals is held. As the responsible party, the overall direction, coordination, implementation, execution, control, and completion of specific projects are ensured, utilizing both offshore and onshore resources. Moreover, the development of new programs to support organizational goals and the organization of programs and activities aligned with the organization's objectives have been carried out. A pivotal role has been played in defining agile transformation strategies for large-scale banks and insurance companies. Furthermore, yearly business cases, including funding requirements, risk assessments, benefit analyses, and metrics to measure success, have been generated. Active engagement with stakeholders to ensure transparent communication regarding project issues and decision-making processes is undertaken.
Experienced in programme/project management for Datawarehouse, VF.Net, and Mobile Solutions. Planning, executing, and finalizing projects while strictly adhering to deadlines and budgets. Tracking record includes successful management of Datawarehouse Re-Engineering / Data Migration Programmes with teams of up to 45 people and programme budgets of 9.5M GBP. Furthermore, vendor management experience, collaborating with companies like Deloitte, Oracle, Wipro, and IBM. Defining project objectives and maintain quality control throughout the project lifecycle. Responsible for overall project direction, coordination, implementation, execution, control, and completion, ensuring alignment with company strategy, commitments, and goals. Managing both offshore and onshore resources, assuming full accountability for end-to-end project/programme management and ensuring adherence to agreed-upon time, scope, and cost parameters. Maintaining the integrity of the Technology Programme & Project Portfolio, and guaranteeing successful project delivery, meeting stakeholder expectations, and delivering precise reporting.
As the Deputy of Commercial & Corporate Banking Project Management Head, I excel in taking responsibility for various project management tasks. These include planning and implementing projects with diverse regional and local teams and vendors. I ensure projects are completed following the SDLC process, meeting all necessary deliverables. Vendor Management, handling collaborations with companies like Wipro and IBM. Defining project requirements, allocating resources, and establishing budgets are among their key responsibilities, ensuring well-prepared and executed projects within approved timelines and budgets. Responsible for project implementation, preparing handover documents for smooth transitions to operation groups. Collaborating across functional boundaries, striving to enhance user processes and optimize project outcomes. Focusing on stakeholder engagement. Ensuring all relevant parties are actively involved in pre-studies and definition phases, aligning projects with their needs and expectations. Expertly managing projects across multi-regional teams, including vendors, fostering efficient and effective collaboration. Decomposing high-level business requirements, ensuring a clear understanding and alignment of project objectives.