Toronto, Ontario, Canada
A strategic and passionate IT executive with a career track record of making an impact and driving change in infrastructure and application management, as well as client focused IT operations management within financial services. Proven ability to build strong, cohesive teams capable of managing large, technically complex environments. A champion of continuous improvement for better efficiencies and cost control. Recognized for delivering business value by building strong, collaborative relationships and partnerships.
Led a team of very smart, passionate and dedicated IT professionals delivering business value to our clients, customers and colleagues with a Voice & Contact Center cloud first technology strategy and capability roadmap globally across FIS
Led a team of IT professionals accountable for the strategy, innovation, plan/design, build, and operations of the technology infrastructure (data centres, network, core compute, storage, unified communications, end user technologies) supporting Home Trust services.
Led a team of 180+ IT professionals in Canada and the US, accountable to ensure operational readiness of all business sponsored projects, including executing non-functional testing, and ensuring flawless deployment of application code and configuration of database and middleware components.
Led a team of 120+ IT professionals in Canada and the US, accountable for second level escalated technology support for the majority of technologies in TD Bank Group, including incident response and post incident forensics analysis.
Led a team of 80+ IT professionals in Canada and the US, accountable for second level escalated technology support for the majority of technologies in TD Bank Group, including incident response and post incident forensics analysis.