Syracuse, New York, United States
Mission-driven healthcare operations executive with 25 years of leadership across hospitals, multisite practices and community health systems. Experienced in overseeing $60M to $100M operations, strengthening physician partnerships and leading large cross-functional teams. Skilled in aligning financial, clinical and operational performance to improve quality, access and efficiency. Known for collaborative, servant leadership and for advancing sustainable, community-centered outcomes in regulated environments.
• Directed launch and early operations of a new community health organization serving medically underserved markets. • Developed early-stage operational, staffing and compliance systems to position the organization for FQHC Look-Alike eligibility and future growth. • Built partnerships with local hospitals and health systems to support service line development, referral pathways and coordinated care. • Led integration planning for primary care, behavioral health and population health initiatives to support future expansion. • Accelerated readiness toward FQHC Look-Alike submission timeline by 50% (half of the original projected timeframe).
Managed $95M specialty practice operations and delivered 13% YoY revenue growth through operational performance improvements and patient throughput enhancements. • Strengthened physician alignment by implementing structured communication, clinical workflow redesign and resource planning processes. • Expanded patient access through scheduling model optimization and launch of virtual consultation pathways. • Reduced patient wait times by 30% and increased daily visit capacity by 5 patients per day. • Developed research and clinical trials infrastructure generating approximately $3M in annual revenue.
• Led operations across 13 clinical sites serving 30,000+ patients annually. • Managed $45M budget and directed workforce of more than 500 employees while improving operational consistency and reducing bottlenecks across service lines. • Expanded service capacity through telehealth and virtual care integration, supporting continuity across multidisciplinary teams. • Increased appointment availability by 25% and reduced cycle times across key service lines by 15%. • Oversaw HRSA, NCQA PCMH and Joint Commission compliance to maintain quality and regulatory readiness. • Built Teaching Health Center GME program to strengthen long-term physician pipeline development. • Coordinated community COVID response efforts involving multi-system hospital collaboration, resulting in lower infection prevalence compared to peer regions.
• Directed $60M multispecialty operations delivering care to 2,300+ patients daily across multiple service lines. • Enhanced service line performance through redesigned clinical workflows, staffing models and patient throughput processes. • Improved patient throughput by 20% and increased daily provider capacity by 20 patients per day. • Expanded women’s health and specialty programs to improve access and continuity of care. • Led telehealth adoption across multispecialty sites, improving patient access and operational flexibility. • Oversaw 800+ employees and ensured licensure, payer credentialing and regulatory readiness across clinical teams. • Supported enterprise integration into Trinity Health by aligning operations, reporting structures and compliance protocols.