Derek Coleman

EMS Operations Manager/Data Manager/System Administrator-Developer

Boise, Idaho, United States

About

  Experienced leader able to troubleshoot issues quickly and provide creative problem solving and critical decision making; solutions-focused with attention to detail to proactively identify issues and implement targeted solutions with industry leading proven results. Calm demeanor in the face of difficulties, ability to manage multiple projects while working under pressure in fast-paced environments. Highly versatile and quickly masters new roles and responsibilities. Continuously pursues and enjoys opportunities to learn and seeks out challenges for further professional development and growth.

Experience

  • Idaho EMS Operations Manager at Idaho Bureau of EMS
    Jul 2025 - Present · 1 yr

    Bureau moved to Idaho Military Division.

  • Idaho Department of Health and Welfare (Full-time · 11 yrs 7 mos)
    • EMS Program Supervisor
      Nov 2019 - Jul 2025 · 5 yrs 9 mos

    • Program Specialist
      Jan 2016 - Nov 2019 · 3 yrs 11 mos

      Developer and administrator of records database and online license management system.

    • Technical Records Lead
      Jan 2014 - Jan 2016 · 2 yrs 1 mo

  • Hospitality at Sodexo
    Sep 2009 - Jun 2014 · 4 yrs 10 mos

  • Tech Support at Xerox
    Nov 2012 - Dec 2013 · 1 yr 2 mos

    Teir 2 Tech Support for Verizon Wireless account. Mobile device troubleshooting, network systems, and customer service.

  • Production Supervisor at Micron Technology
    Feb 2000 - Oct 2007 · 7 yrs 9 mos