United States
Five years ago, when I applied for my MBA in Yale School of Management, I stated that the greatest commitment in my life is to know and let other people know. With 10 years of product management experience in consumer product, AI, SAAS, monetization, market place and data infra as well as two masters degree, I decided it is time to take a leap of faith and start the next chapter of my life to enable everyone with equal access to high quality information by creating my own LLM startup. Having studied in China, Japan and the US and visited over 30 countries, I have heard countless touching stories and precious insights that should be heard by a greater audience. I believe social media should be a place for healing and understanding rather than hatred and quarrels. My company, MutuaVox, is developing a content repurposing tool to help conversational influencers such as podcasters, personal coaches or marketers to tailor their content to fit the increasing demand of creating long and short videos for platforms such as Youtube, Tiktok and Reels with the magical power of LLM and Agents. If you're interested in the mission of the company or are willing to try out our product, please connect or follow me here in Linkedin.
I talked to potential users (content creators such as podcasters, marketers, personal coaches) and tried to understand what they really want, defined the MVP product, kept motivating team members to find creative solutions to build the product and reaching out to a million more people that look like our beta users. In the meantime, I chatted with people who shared my visions to contribute ideas, hard work and financial capital to make the impossible come true.
Worked as the pm in Lead Gen Ads, helping it grow through internal and external channels as well as its lead management solutions
I worked on the Unity AI Org as product manager intern remotely in the summer about data visualization and growth
I led the pricing team in pricing product and strategy in Didi Express across 300 cities in China, improving Gross Merchandise Value by 2% compared to baseline, responsibility includes: AI and internal product: ● Coordinated data scientists and ML engineers to enhance accuracy and interpretability of pricing model, reducing weighted average error from 2.7% to 1.1% and establishing baseline for post-adjustment evaluation ● Launched subsidy recommendation product to help local operations tackle hourly supply and demand mismatch using deep learning algorithm with AI lab researchers, cutting 5% redundant subsidy each day ● Drove driver commission transparency product from concept to market with C-level executive support and multi-level organizational buy-in, boosting driver net promoter score in pricing rule clarity by 20%
Joined the company as the first pm hire and led product road-mapping along with management team, helping Laiye close 3 rounds of funding from top investors such as Sequoia and Microsoft, responsibility includes: AI & SaaS product management: ● Designed chatbot SAAS product in Intent Classification, Entity Tagging, State Control and Sentiment Analysis with NLP engineers and wrote the API documents for 3rd party developers, connecting more than 100 partners ● Redefined user onboarding flows and created personalized notification based on regression analysis and user behaviors, increasing weekly retention by 31% ● Reduced new user promotion fraud by 65% by labelling sample data, engineering feature, analyzing error, evaluating tradeoff and running multiple A/B tests ● Championed Social Q&A red-packet product, shipping MVP product with a team of 6 engineers and 1 designer in 10 days before holiday, bringing 1.1 million new users and more than quadrupling Laiye user base in a week