Accra, Greater Accra Region, Ghana
A versatile,enterprising,self-motivated analytical and results-oriented Telecom and ICT professional. My leadership abilities and people skills enables me to to build winning team delivering to specifics and deadline. I leverage on my 18+ years telecommunication experience with in-depth knowledge on NSS, Charging Node, VAS, OSS/BSS, Roaming, Interconnect,Carrier services, Revenue Assurance and industry research.
P&L management for International roaming, Carrier wholesale business for voice, SMS P2P and A2P
• Work closely with clients to design solutions based on the received problem statement and system capabilities of the electronic distribution platform. • Organise meetings to ensure all business requirements are gathered and captured accurately as input for development. • Facilitate periodic workshops to educate clients on our products and other Services available and their business value. • Manage Change Requests and ensure the agreed change management process is followed for proper tracking of the request made by the client. • Responsible for the technical and business outcome of all business requests received from clients. • Develop on-demand products and services for MTN Ghana, MTN Bissau, MTN Rwanda DR, MTN Liberia, MTN Nigeria, Glo Mobile Nigeria, and Expresso Senegal on electronic distribution. • Provide customers with best practices and other system capabilities as differentiators in operations where they are deployed. • Providing best practices deployed in other operations that may enhance revenue growth for my portfolio clients • Solution requirement documentation and presentations for RFPs as and when required • Support the account manager during client visits. • Support the account manager to increase sales pipeline
• Managed a $48M per annum business portfolio on International Business and product development. • Managing the P&L for International Business and product development • Develop annual roadmap for product development in wholesale, roaming & IDD business • Contract and Regulatory management for International Call carrier business, Telecom regulator and VAS providers • Foster good relationship with Internal partners -Telecom regulator and external partners – Roaming Partners, International Call Carriers (France Telecom, BICS, AT&T, PCCW, British Telecom) • Explore opportunities in Over The Top(OTT) services as tool for customer acquisition and retention. • Provided strategic direction for the business based on market insights and trends for adoption and implementation when required. • Develop and undertake market intelligence activities for comparative analysis on our products and that of competitors’. • Conduct focus group assessment for new products refinement before its introduced to the market. • TADG and IREG activities • Test SIM Card management. • IOT , Hub Traffic management