Denise T.

Delivery Manager Data & Analytics at Philip Morris International

Jakarta, Indonesia

About

I have over 15 years of experience in the IT field, with 9 years dedicated to Project Management, Agile Delivery, and Budget Planning. Currently, I am a Delivery Manager overseeing multiple teams working on data analytics products focused on B2B commercial data. I have a strong background in leveraging project management methodologies, Scaled Agile and Scrum frameworks, serving as a servant leader to guide multiple Scrum teams of data/BI engineers, aligning delivery with strategic objectives for every Program Increment (PI) cycle. I am experienced in managing multiple projects with diverse stakeholders across local, regional, and global functions in complex environments. Notably, I led a Scrum team to deploy Salesforce.com products to more than 40 PMI markets during a 15-month assignment in Krakow, Poland. Additionally, I led a project team to develop Sampoerna’s first data platform architecture and infrastructure on AWS Cloud from scratch. My experience also includes working in a consulting firm, where I managed various client projects, providing strategic guidance and services to enhance business operations. This role honed my ability to adapt to different industries and client needs, further strengthening my project management and problem-solving skills. I hold certifications as a Professional Scrum Master, SAFe 5 Agilist, DevOps Leader, AWS Cloud Practitioner, and CAPM. My technical skills include proficiency in Jira, Confluence, Microsoft Project, Power BI, and AWS Cloud.

Experience

  • Delivery Manager | Data & Analytics at Philip Morris International
    Jul 2022 - Present · 4 yrs

    - Lead delivery of B2B data products and initiatives aligned with commercial strategy - Manage cross-functional teams of 20+, delivery timelines, risks, and budgets across multiple workstreams - Drive agile execution using SAFe and Scrum frameworks, including end-to-end Program Increment (PI) planning and delivery - Facilitate PI planning sessions, align teams on objectives, and track progress across iterations - Collaborate with stakeholders, vendors, and product teams to ensure alignment and value delivery - Oversee project governance, including financial and resource planning, and vendor oversight - Enable data-driven decision-making and continuous improvement across the portfolio

  • PT HM Sampoerna Tbk. (Jakarta, Indonesia)
    • Senior IT Analyst - IT Data/Business Intelligence | Project Manager | Scrum Master
      Feb 2021 - Jul 2022 · 1 yr 6 mos

      - Project Manager and Scrum master, leading Scrum team of 10+ data/BI engineers to deliver business requirements - Initiated and established Scrum events and agile methodologies to internal team and business stakeholders - Led the system landscape simplification project in Sampoerna to consolidate multiple data platforms and reporting applications - Led the self-service reporting and analytics projects in Sampoerna, enabling Power BI development skills to 49 business users, produced 28 commercial operational reports and 3 dataset universe - Led the machine learning and analytics projects in Sampoerna: mapping and standardization of SKU with 70% accuracy and 16% transactions detected as potential anomaly - Drove data governance process to business stakeholders, started with business glossary and metrics gathering and maintenance - Awarded Recognition of Excellence award for outstanding and successful deployment of B2B2C apps in Cambodia & Philippines - Awarded On The Spot award for passion to drive things forward, humility to listen, and act on feedback provided, continuously learning, and sharing of ideas and drive continuous improvements on well-being for team through prioritizations and OGSM focused

    • IT Analyst - IT PMO
      Jun 2018 - Jan 2021 · 2 yrs 8 mos

      - Led project team of 5+ people in developing Sampoerna's data platform architecture and infrastructure on AWS Cloud from scratch - Led project team of 10+ people in deploying Skype for Business to 155 remote sites of Sampoerna in Indonesia - As a Scrum Master for initiative to develop decision support tool to optimize profitability based on more accurate forecast on sales volume and price elasticity on Sampoerna's SKUs by utilizing Azure and Python machine learning - Awarded Above and Beyond the call of Duty (ABCD) award for great contribution and collaboration for successful data platform development project - Awarded Above and Beyond the call of Duty (ABCD) award for PBO balance scorecard target achievement - Awarded Above and Beyond the call of Duty (ABCD) award for contribution in AYO SRC project

  • Philip Morris International (3 yrs)
    • IS Analyst - Salesforce.com Market Activation - SMAC-X
      Oct 2017 - May 2018 · 8 mos

      Led Scrum team of more than 10 contractors to deploy Salesforce.com products (Digital Trade Engagement, Marketing Cloud, and Salesforce1 mobile app) to more than 40 PMI markets

    • IS Analyst - Resource & Capacity Management
      Mar 2017 - Oct 2017 · 8 mos

      Managed planning and budgeting activities which cover the whole global IS Service Management division, including the rolling forecast and OB/LRP activities, financial & headcount planning

    • IS Analyst - Resource & Capacity Management
      Oct 2016 - Feb 2017 · 5 mos

      Managed planning and budgeting activities which cover the whole global IS Service Management division, including the rolling forecast and OB/LRP activities, financial & headcount planning

  • Associate to Lead Consultant at Deloitte
    Sep 2010 - May 2015 · 4 yrs 9 mos

    - Developed transformation of IT organization that was capable of optimally support the business and effectively satisfy growing demands for IT services to support aggressive business growth. The project scope included optimizing: 1. IT Process Flow 2. Solution Delivery Life Cycle 3. IT Organization and Governance Framework and methodology used: ITIL & PMBOK - Performed IT Audit - Performed Data Quality Integrity review - Performed IT & Operational due diligence - Performed and led E-banking review - Awarded promotions with High Performance on each year from 2012-2014

  • Intern Software Engineer at IBM
    Aug 2009 - Aug 2009 · 1 mo

    Design and Implementation of Web Application for IBM’s Operator System, provided design services and web-based application development system operator in the IBM data center, including the design draft (Data Flow Diagram, Entity Relationship Diagram, Flow Chart, and User Interface Design) as well as application development (programming and testing)