Barueri, São Paulo, Brazil
Experienced IT Leader and IT Project Manager More than 10 years of experience managing IT teams on infrastructure, helpdesk, and application areas. with proven results: - Promoted more visibility of the revenue figures in a large retail company through an app where the C-Levels and Managers had the online numbers of each store and made decisions which increased the revenue in 4 times at the end of the peak season. - Turnover near to 0 on all teams which I led with high levels of satisfaction - Significant costs reduction through Finops frameworks and best practices - Promoted Automation through IaC in more than one oportunity which reduced in 40% de repetitive work and extra-hours - Reduced in 75% the numbers of incidents through ITIL best practices in a sustainable way - Creation and evolution of governance and quality areas which changed the perception and visibility of C-Levels on the Infrastructure areas. Also 10 years of experience in IT project management and leadership; Most significant projects which I led: - Whole IT environment implantation of a new North American company subsidiary in Brazil. These related to Reverse Logistics and Computer Manufacturing; - Network infrastructure and internet Revamp in 66 stores of a large Danish Company; - Integration between Marketplaces environment (B2W and Mercado Livre), VTEX ecommerce Platform, and Linx ERP; - Migration of large sized On-Premise environments to Public Clouds like AZURE and AWS - Implantation of WMS, ERP, and Data Analytics applications. TECHNICAL KNOWLEDGEMENT Development Languages: PL/SQL Database: Oracle, SQL Server, Informix, MySQL, Aurora Development Tools: PL/SQL Developer, Visual Studio, Eclipse DevOps and Automation Tools: Ansible, Jenkins, Gitlab, Tekton Microservices tools: Openshift, Docker, Kubernetes ERPs: IFS, Linx ERP, SAP; WMS: IFS, WMS from Lenke, APD, Alcis, Sythex, Senior Silt; POS: Linx POS, Linx UX, Microvix, CEGID. Operational Systems: Windows, Windows Server, Linux, Solaris, Unix; Virtualization: VMWare, Hyper-V, VSphere; Storage: EMC VMX, Unity, Pure Storage; Network and Servers: Cisco (ASA, Switches, Routers, APs, CCTV), 3COM (Switches), HP (Switches, Servers), DELL (Sonicwall, Servers, Switches), Juniper (Firewall, Switches), Checkpoint (Firewall), F5 (Load Balance), Voice Gateway (Sonus), Monitoring (Riverbed, Zabbix, PRTG), Intelbras (CCTV, APs, Biometric); Cloud Computing: Azure, AWS, OCI Project and Process Management: Microsoft Project, Rational Rose, Service Now, Remedy, JIRA;
Responsible for the platform area of the biggest supplementary healthcare technology company in Latin America, leading the DevOps and Cloud initiatives, administration of a hybrid cloud and on prem environment with more than 900 VMs, transactional databases with more than 150 million transactions per year, and all the related network topology. Together with a team of 13 specialists and senior analysts. Key achievement in the company: ☁️ Migration of large-sized On-Premise environments to Public Cloud AZURE
Responsible for the Infrastructure and Service Desk team in the Brazilian subsidiary of a large French company. Managing a team of 10 analysts on all subjects related to Infrastructure and the Service Desk for more than 250 stores, a Distribution Center, an Office, and a Factory in Brazil. Management of all Cisco Network Equipment, DELL Data Domain, EMC VMX and Unity Storage and related. Incident and Problem Manager. Beside the coordination of the team, acting as Incident and Problem Manager on ITSM flow.
Responsible for the IT Project and Demand / Change areas. PMO. Managing the team, and all the local / global projects which involves the Brazilian subsidiary. Working also with BPM Main Concluded or Ongoing Projects: Linx ERP, VTEX Ecommerce platform and Marketplaces integration (Mercado Livre, B2W, e Dafiti); Network Infrastructure Revamp of 66 stores scattered across Brazil. Standardizing Firewalls, APs, and Security Cameras to Cisco Meraki Platform; New LinxPOS integrated Promotion Tool implantation on 75 stores stores scattered across Brazil. Key achievements in the company: ⭐ Network infrastructure and internet Revamp in 66 stores of a large Danish Company; 🔗 Integration between Marketplaces environment (B2W and Mercado Livre), VTEX ecommerce Platform, and Linx ERP; 📈 Promoted more visibility of the revenue figures through an app where the C-Levels and Managers had the online numbers of each store and made decisions which increased the revenue 4x at the end of the peak season.
Responsible for the whole IT and Telecommunication areas in the Brazilian subsidiary. Management of all the IT and Telecommunication projects following the PMI and SCRUM methodologies. Some of these projects were performed in USA, Germany and Romania. 💡 Implantation of WMS, ERP, and Data Analytics applications. 🏗️ Creator of the internal IT area in the Brazilian subsidiary.