Toronto, Ontario, Canada
I am a dynamic and passionate technology leader with experience across both start-ups and established multi-location companies. As a natural leader, I am adept at driving results and fostering a culture of future leaders through coaching and mentorship. I excel at setting a clear vision and purpose, cultivating innovation that aligns with and advances both existing and new business objectives. Throughout my career, I have led and mentored teams on emerging technologies, fostering a culture of innovation and guiding the development of scalable, high-performance solutions. I’ve built world-class teams with a collaborative culture that consistently delivers high-quality work. Through continuous management and coaching, I ensure my teams grow and remain aligned with company objectives. I’ve been responsible for setting long-term technical and product vision, establishing strategies to achieve goals across diverse customer groups, and defining the organizational evolution. I have successfully scaled both technology and product teams to meet the demands of our vision and objectives. My expertise includes developing comprehensive tech and product roadmaps, including next-generation architecture, to support rapid growth and integrate new business capabilities. I have extensive experience in DevOps practices and agile methodologies, driving efficient workflows and continuous delivery of high-quality software solutions. I have also led the development and delivery of enterprise-level eCommerce solutions and demonstrated strong leadership and collaboration across departments. I have partnered with various teams and participated in sales calls, ensuring alignment between technical solutions and customer needs. Additionally, I have developed cybersecurity strategies and recovery plans, ensuring robust protection against threats. I’ve managed IT and eCommerce budgets, ensuring resources are strategically allocated. As a key member of the senior management team, I’ve played an instrumental role in influencing decision-making and driving company-wide initiatives.
• Led and mentored team members on emerging technologies, fostering a culture of innovation and guiding the development of scalable, high-performance solutions. • Developed a comprehensive tech and product roadmap, including next-generation architecture, to support rapid growth and the integration of new business capabilities focused on emerging customer needs. • Worked closely with the sales team, participating in sales calls, to ensure alignment between technical solutions and customer needs. • Led the application development for all eCommerce initiatives, delivering: • Revenue growth in excess of $8 million. • The Implementation of compliance reporting for clients such as CI Investment, Franklin Templeton, Corient and Investco ( MFDA, OSC and FINRA 322). • The integration of our eCommence platforms into CRM platforms and eCommerce front ends (e.g.: SalesForce, Microsoft Dynamics, SharePoint, Shopify and CAMIS) • Demonstrated exceptional leadership, communication, and collaboration skills, fostering cross-functional teamwork in support of corporate objectives. • Developed comprehensive cybersecurity strategy, using NIST Cybersecurity framework, and recovery plans, ensuring robust protection against potential breaches. • Led the implementation of PCI Compliance and established the roadmap for SOC2 Type II certification across 2 data centers utilized in 3 plants in 2 cities. • Developed and managed annual budgets for IT and eCommerce. • As a member of the senior management team, supported the development and implementation of company-wide initiatives.
• In this newly created position, I was assigned operational responsibilities for data services and prepress and retained responsibilities associated with my previous position. • Managed the expansion of IT infrastructure, transitioning from a single-site to a multi-site environment as a part of the acquisition of RP Graphics. • Promoted the adoption of DevOps practices and agile development methodologies, optimizing workflows, fostering seamless collaboration, and ensuring the continuous delivery of robust, high-quality software solutions. • Managed the expansion, rollout, and training of the Quality Management System (QMS) as part of the overall production process.
• Oversaw the procurement and implementation of the new management information system (ePace),developing a detailed project plan, departmental rollout and training. • Led all software development activities, including the full integration of a custom Web2Print retail application for Indigo Chapters, supporting over 150 stores. • Explored emerging technologies for future planning and potential implementation, identifying opportunities to innovate and stay ahead of industry trends. • Provided executive leadership for all IT and software development initiatives, aligning technology strategies with corporate goals. • Developed and enforced IT security policies and procedures, safeguarding company assets and ensuring customer data security in compliance with PIPEDA.
• Managed all eCommerce, IT and Web2Print activities. • Developed programs for Xerox Canada 1to1Lab, and led the development of the first 1to1 - Web2Print customer facing application utilizing Creo’s WebServices for FujiFilm Canada Marketing with its debut at Graphics Canada 2009. • Provided strategic input on how to leverage technology in support of organizational goals.