Greater Seattle Area
Leading global benefits strategy with a focus on AI-powered navigation and employee experience. • Defined a global benefits strategy across 30+countries • Built a unified, AI-driven navigation approach simplifying a complex multi-vendor ecosystem • Leveraged AI (chatbots, analytics) to deliver personalized employee guidance at scale • Integrated fragmented programs into a more seamless, scalable experience
Led global health benefits strategy focused on healthcare innovation and experimentation, for a large, complex workforce (1M+ employees).
Scaled global benefits during rapid workforce expansion (100K to 700K+). Designed and implemented new benefit packages for scalable workforce.
Strengthened foundational infrastructure supporting future global scale.
• Managed global health and welfare benefits, optimizing plans and vendor relationships. • Conducted thorough RFP processes to replace and consolidate legacy vendors, enhancing employee experience.