Los Angeles, California, United States
Many young teens and adults need guidance and a sense of direction to achieve an educational degree like myself. For ten years as an educator, I have shared my educational experience and accomplishments to help build adolescence’s and young adult’s literacy. It has always been my interest to provide prospects the tools and disciplines to be or become more independent in making their own decisions and accepting responsibility for what they chose to do or be in their lives. To enhance my pedagogy, I have gradually evolved from the classroom to the public domain over the last few years that entailed job-training, travel training, counseling for higher education, and implementing survival skills. These undertakings are not an individual but a group effort process, something I learned from growing up with a family of ten. I have been fortunate to collaborate and communicate with a group of educators and organizations to create social change in people’s lives for their benefit and for the benefit of their communities. It has become our goal to teach, mentor, coach, and train students to satisfy their needs in achieving a successful career at the start of their young adult lives. Today I see myself as more than an educator: a community builder that has no boundaries. My community building continues in my education as a project manager. I plan to use this knowledge to help expand communities’ horizons and opportunities in regard to jobs, education, housing, and building social awareness with others from other communities. It is essential to build bridges among communities to give people avenues to go in and out of their comfort zone so to make themselves socially accessible to organizations or institutions that will play a huge role in their upbringing, education and career. As a result, communities will be more sustainable and self-reliant for everyone regardless of their class, creed, or ethnicity.
Conduct street outreach and participate in Collaborative Outreach with other homeless providers. Coordinate extensive outreach in Service Planning: South LA, Cerritos, and Bellflower. Attend Collaborative Homeless Case Conference meetings, Program Meetings, CES Meetings, and Video Meetings. Conduct screening tools to assess and identify housing barriers and services required. Conduct intake, needs assessments for program participants, and develop individualized service plans. Conduct research, outreach, and build relations with landlords and property managements. Help program participants identify potential neighborhoods where they wish to live. Assist in the processing and submission of applications for housing. Conduct inspections of potential permanent housing units where participants will reside. Maintain a regular and open line of communication with landlords in-order to assess their satisfaction with the programs. Provide case management services which include but are not limited to the following activities: Budget plan, Housing Plan, providing appropriate resources, tools, and counseling to assist participants in achieving their case plan goals Work collaboratively with housing relocation specialist to assist participants as needed while they prepare to move into permanent housing. Work collaboratively with vocational specialist to assist participants in accessing employment and training opportunities. Conduct internal referrals to the SSVF Shallow Subsidy and Veteran Employment Services. Deliver home-based case management services to participants once permanently housed. Conduct home visits to all veterans who are due for a 90-day program recertification. Document and maintain up-to-date information on services provided to clients in the Homeless Management Information System (HMIS). Participate in Bi-weekly case management meetings. Adopts an “whatever-it-takes” approach in assisting clients to retain housing and independent living.
Provide rental assistance to people of color, people with disability, LBGTQIA+, elders, and undocumented. Perform applicant screening and conduct annual interviews with clients to determine eligibility for rental subsidy. Determine applicant eligibility according to federal and state guidelines; manage a caseload of 200 clients and maintain up-to-date and accurate paper and electronic files. Qualify and analyze clients’ documentation by reviewing and verifying income accuracy and residential consistency to insure clients meet program’s guidelines. Excellent written and verbal communication skills; ability to communicate ideas verbally and in writing to clients of diverse socioeconomic background, management, and external agencies; as well as excellent presentation and interpersonal skills Determine accurate tenant’s rent and rental subsidy portion by calculating annual household income according to federal income guidelines. Interview, explain, and interpret to qualified applicants the rules and regulations, policies and procedures as well as provide information on available housing. Refer clients to community base organizations that provide resources and contact landlords regarding tenant related disputes and eligibility related issues. Explain and translate program guidelines and regulations to clients and coach them on tenant issues and client rights and responsibilities; evaluate clients’ eligibility and take appropriate measures when they do not comply to program guidelines or become ineligible; analyze cases for income and residential fraud, and follow up with both the client and landlord regarding rental payment issues. Prepare exit letter for clients regarding program termination with detail information and documentation regarding fraud, income inaccuracy, and residential inconsistency; and responsible for reinstating or closing cases.
Listen to tenant’s issues and assist caller in developing a strategy to solve their problem Refer tenants to appropriate agencies and send out written and online material to tenants Maintain knowledge of current Residential Landlord and Tenant Ordinance (RLTO) and other tenant housing laws Review, update, and process prospective tenants as intakes in Salesforce Check voicemail and return calls to callers
Listen to tenant’s issues and assist caller in developing a strategy to solve their problems Refer tenants to appropriate agencies and send out written and online material to tenants when needed Maintain knowledge of current Residential Landlord and Tenant Ordinance (RLTO) and other tenant housing laws; also reviewing, updating, and processing TT’s clients as intakes in Salesforce Return calls to prospective tenants
Support and contribute to Community Access Transition program (CAT) to create an effective social change in student’s development from a dependent to an independent young adult Plan and assist with education group on student’s job and life skill development Orally and in writing communicate analysis of conducted one on one behavioral intervention Interpret for ESL students to assist in his/her self-sufficiency regarding basic education and employment Enlist, manage, and coach for recreational activities: soccer and basketball special events