Perth, Western Australia, Australia
• Assisting Managing Director with email replies, mailbox sorting, document filing and other clerical duties. • Managing the day to day accounting transactions • Completion of monthly Bank Reconciliation • Reconcile Deposits (Credit Cards, Cash, POS) • Managing Account payable and receivable functions • Managing purchase orders process • Assisting with internal and external audits • Verifying balances in general ledger accounts and rectifying discrepancies • Assisting with month end - including balance sheet reconciliations and journals • Assisting with year-end accounts and group reporting • Assisting the Manager with various tasks, including budgets, records, and statements • Support systems and process improvement projects
• Front Desk & Customer Service • Referral & Follow up Management • Participant Enrolment & Record Keeping • Training Support • Mentoring Coordination • Program & Event Support
• Oversight in Opening and Closing accounts, as well as handling deposits; Support for day-to-day bank operations. • Facilitating client onboarding and KYC processing. • Handling treasury back-office such as confirmation, matching, and settlements. • Managing loan back-office tasks including drawdown, settlement, and interest/fee management. • Supervising all post-marketing, budgeting, customer follow up, and general business plans for customer satisfactions and sales improvement. • Monitors outsource partner to meet SLA’s. • Perform quality check for all onboarded client to comply with the laws and regulations of AMLA, Terrorist Financing, and other illegal activities. Key Achievements: • Monthly Consumer Bank Reports • Created Service Level Agreement for outsource partners • Bangko Sentral ng Pilipinas (Central Bank) Reports Tool used: • Ms Teams, PowerPoint, Excel Pivot, MS Word, Tableau, Splunk, Mambu, Salesforce