Deepak Narayanan M SAFe SM, CSM®,CAL-E

Senior Program Manager | AI-Enabled Delivery Leader | Digital Transformation | Agile/SAFe

Bengaluru, Karnataka, India

About

Leading program management at my current organisation , my proficiency in Agile Leadership and Scaled Agile Framework propels projects to successful completion, as evidenced by the recent Delivery Evangelist honor. With a focus on User Experience (UX),Visual Design (VD) and with Tech stacks like Angular, React, CMSs like AEM, Sitecore, Drupal etc for transactional banking products,automobile clusters, Retail and healthcare platforms, my dedication to quality assurance and stakeholder engagement has been pivotal in driving client satisfaction and revenue growth. The expertise garnered through my tenure as Program Director at Moonraft Innovation Labs underpins my ability to manage complex, cross-functional projects. Collaborating with teams both offshore and onshore, I ensure governance and am committed to upholding the highest standards of delivery. My approach is deeply rooted in fostering enduring client relationships and steering projects that resonate with our mission of digital transformation and excellence in project management.

Experience

  • Director / Lead Project Manager at Nasdaq
    Aug 2025 - Present · 11 mos

  • Director Project Management at Nasdaq India
    Aug 2025 - Present · 11 mos

    Led end-to-end delivery of enterprise transformation programs, managing scope, timelines, financials, and global teams

  • Senior Technical Project Manager at RingCentral
    Jan 2025 - Jul 2025 · 7 mos

    Delivered global CRM transformation initiatives, including Salesforce Quote-to-Cash programs

  • Program Manager at UST
    Jan 2024 - Jan 2025 · 1 yr 1 mo

  • Moonraft Innovation Labs (Full-time · 6 yrs)
    • Program Director
      Jun 2021 - Jan 2025 · 3 yrs 8 mos

    • Project Manager
      Oct 2019 - Jun 2021 · 1 yr 9 mos

      Managing the delivery of UX ,VD and Development for a Transactional banking product design project for a leading bank in South Africa. Drives customer relationship management Drives offshore/onshore delivery, governance and customer satisfaction Building relationships with client's business leads, IT managers and other service providers.

    • Lead Business Analyst
      Feb 2019 - Oct 2019 · 9 mos

      Playing a role of Scrum Master and a Business Analyst in Banking domain ,delivering projects on a UI and UX Space concentrating to advance human experience through design-driven innovation.