Austin, Texas, United States
Senior Azure Cloud Networking Engineer with over 8 years of experience and proven track record of delivering enterprise-scale Azure Networking solutions for Microsoft's S500 customers. Microsoft Certified Azure Solutions Architect Expert, Azure Networking Engineer Associate and Azure Administrator Associate with expertise in Azure networking products, computers networks, networking infrastructure, python scripting and system administration. Cisco Certified Network Associate with strong technical background in networking concepts, switching and routing protocols and OSI & TCP/IP layered architecture.
Azure Cloud Networking and Troubleshooting Expert, SME for Azure ExpressRoute, Azure VPN and Azure Virtual WAN. -Work with Microsoft's S500 customers daily to ensure optimal operability of cloud environments, architect and support complex Azure infrastructure solutions with emphasis on networking, security, and hybrid connectivity. -Lead troubleshooting and resolution of complex Azure networking issues across enterprise environments, including ExpressRoute, VPN, VirtualWAN, VNet Peering, and Azure Firewall. -Drive end-to-end ownership of high-severity (Sev A) incidents, performing root cause analysis and ensuring timely mitigation and long-term resolution. -Review complex issues with customers, maintain communication on case status, and use troubleshooting tools to resolve problems. -Troubleshoot platform issues in Azure cloud and collaborate with engineering teams to investigate product bugs, communicate business impact, and work with stakeholders on fixes. -Provide expert-level guidance to customers on hybrid connectivity architectures, networking best practices, and design optimization. -Perform complex troubleshooting and remediation, working with development teams on incident resolution and problem pattern analysis. -Lead case triage meetings and share knowledge to accelerate customer solutions and identify readiness needs. -Update troubleshooting guides, guided troubleshooters and technical documentation. Develop and contribute to automation techniques and diagnostic tools to enhance cross-group efficiency. -Implement end-to-end readiness programs including mentoring, content creation, and developing expert competence. -Collaborate across teams and products to resolve complex technical issues involving multiple groups. Core Expertise: Azure Networking (VNet, DNS and Private Link) ExpressRoute & VPN Virtual WAN (vWAN) & Route Server Network Security & Azure Firewall Azure Load Balancer and Application Gateway Troubleshooting & Packet-Level Analysis
• Provide architectural solutions to Azure customers and solve complex business problems arising in hybrid cloud environments • Implement design and break fix solutions for Azure Active Directory, Virtual Networks, Virtual Machines, Azure gateways, Web Apps, Storage Accounts and other Azure cloud services issues reported by customers • Provide configuration management and automated solutions to customers using Azure PowerShell and Python to shorten Azure gateway deployment by 30 minutes, update routes for dynamic traffic failover and manage VMs to avoid needless billing • Design private connectivity for customers on-prem to Azure cloud using Azure VPN (Site-to-Site and Point-to-Site), ExpressRoute circuit using BGP protocol and Virtual Network peering • Diagnose and fix issues related to VNets, IP addressing, Subnetting, BGP routes, DNS, DHCP, Service Endpoints, Azure Gateway’s, transit routing, connection objects, performance for Classic and ARM deployment models • Collaborate with vendors such as Cisco, Juniper, Fortinet, SonicWall and Sophos to understand and troubleshoot Site-to-Site VPN connectivity issues between on-prem edge devices and Azure VPN gateways • Present customers with solutions to configure and troubleshoot Azure Load Balancers for layer 4 traffic, Azure Application Gateways for layer 7 traffic, and Traffic Manager to load balance at DNS level • Assist customers with Network Virtual Appliances, Azure Front Door, Azure Firewall, Web Application Firewall, Network Security Groups and DDoS protection configurations to enhance security for users • Use Wireshark and NetMon tools to troubleshoot throughput, latency and packet drop issues to/from various Azure resources •Provide monitoring and alerting solutions to customers using Azure Network Watcher and Log Analytics tools •Assist with network issues during migration of virtual networks and network components among different subscriptions, regions, deployment models and Active Directory tenants
• Configured and managed WAN/LAN networks consisting of Cisco Routers 7609/2600/2800/7200 and Switches 2960/3560/3750/6500/4500 (both internal and CPE) as directed by senior network architects to provide reliable quality service to users nationwide • Worked extensively on MPLS, BGP and OSPF enabled network environments to manage external/internal routing, and monitored point-to-point WAN connectivity between ISP’s edge routers, vendor equipment and customer’s edge devices using Nectar monitoring platform • Integral member of UCaaS team that provided cloud-based solutions to improve enterprise communication connectivity to customers maximizing their business profits • Deployed Split Tunnel VPN solutions using Cisco routers to provide remote access connectivity for users outside of office network • Administered AudioCodes IP Phone Manager and Polycom Real Presence Resource Manager to manage 5000 VoIP phones and analog gateways across multiple client environments in the US • Implemented 128T SDWAN technology to provide cloud-based VoIP services to major clients across US • Configured LAN services and provided VLAN, STP, VTP and DTP configurations to customers, and troubleshooted layer-3 and layer-2 issues reported by customers using Wireshark tool • Provided break-fix solutions during an outage and mitigated customers issues before the business was impacted • Directed field engineers on-call for device installation at datacenters (customer and internal) and troubleshooted reported issues
• Assisted in network design of campus LAN networks by configuring Cisco firewalls, Cisco 2600/2900/3600 series routers using OSPF, EIGRP and RIPv2 routing protocols, and switches to provide better services for on-campus users • Installed, maintained and troubleshooted LAN networks to resolve NAT, DNS, DHCP, IP subnetting and TCP/IP issues • Configured Access Lists on Cisco ASAs and routers to allow/block users from accessing applications hosted by University to meet security requirements • Designed VLANs (VLAN bridging, multi-port trunking, etc.) on Cisco switches to introduce new private IP networks into production based on application team’s requirements managing IP overlap issues • Involved in troubleshooting TCP/IP and UDP network connectivity problems using Wireshark • Implemented innovative ideas on lab environment followed by thorough testing, and assisted senior network architects to improve and upgrade existing network environment within allocated budget
Radar Signal De-noising by using Haar Wavelet Transformations – Python, C, PyQT and VB Scripts. As a project intern, I was tasked with the following: • Coming up with practically feasible solutions for different case scenarios presented by clients. • Designed a software implementation for the solution proposed, which is economically in line with company’s budget. • Assisted senior software developers with scripting and exhaustive testing.