Memphis, Tennessee, United States
Experienced background in administration, develolpment, Risk Management, knowledge of claim reporting, with extensive experience at managing special projects at the VP and senior director management level. Skilled in Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Customer Service, and Microsoft Office. Strong administrative professional with a focus in Business Administration and Management from The University of Memphis. Knowledge in public speaking and planning meetings, conferences and lunches. Assisted With research on all claims (workers’ compensation) and auto, etc. Knowledge in processing employee badges with Federal Express Corporation for 10 month contract.
Processed ID Badges for all employees with Federal Express in a timely manner. This was a contract position and I completed this project.
Processed ID Badges for most employees with Federal Express in a timely manner. This was a c contract position, and I completed this project.
Administrative support to Senior Director of Development and the Vice President. Managing Director of the Southeast Region and to other regions as needed. Excellent time management, organizational, and communication (verbal and written) skills. Facilitates the processing of 70 to 80 new development/conversion applications for the Southeast and Northwest Development. Provided assistance to staff in the preparation of all documents needed to process franchise and management contract applications and approvals. Professionalism and confidentiality are practiced in all correspondence related to financial and personal information of applicants in a confidential manner. Designates facility numbers for all franchise and management contract applications for the Southeast Region and others as needed. Utilizes Salesforce and ArcGRS Mapping Program by creating Radius Area of Brands (RAB) maps for presentations. Contract applications in GA, SC, NC, TN, MS, NY, WV and FL. Works independently or with a team on special and recurring department projects. Composes memorandums, business correspondence for distribution. Develops spreadsheets and databases for status updates on franchise and management. Monitors incoming emails, phone calls and prioritizing issues and responding to any requests possible.
Coordinates and maintains executive appointment schedules by planning and scheduling meetings, conference calls, travel, etc. Conserve executives' time with being "one step ahead" by reading, drafting letters/documents, handling emails collecting and analyzing information and initiating communications. Schedules and failitates job interview for Vice President. Prepares expense reports for executives develolp filing system for corporate documents, reports and records. Maintain files and uipdates calendar contacts. Prepares letters, memos, presentations and other reports. Order supplies and services needed for department. Handle confidential information and screen all calls for Vice President. Maintains customer conifence and protest operations by keeping information confidential. Prepares agendas and planned for meetins and perform general office duties as assigned.