Dean Tijam

Supervisor at illy caffè North America, Inc.

Toronto, Ontario, Canada

About

I am currently a 2nd year Student in Financial Services. I have been enjoying the course and I am looking forward to working in the finance. I am also a part time supervisor at an Italian Cafe and I think that it improves my customer service skills. I am dedicated to helping people and I love finding solutions to solve their problems.

Experience

  • Supervisor at illy caffè North America, Inc.
    Nov 2012 - Present · 13 yrs 9 mos

    Coaching and giving feedback to coworkers. Ensuring that the quality of products are always on top.

  • Assistant Manager at Starbucks
    May 2008 - Nov 2012 · 4 yrs 7 mos

    Coaching partners consistently to improve their Customer Service Scheduling partners based on actual business needs. Improving Sales by developing strategies to increase customer visits and customer average ticket.