United States
• Managed relationships with local political operatives and volunteers resulting in increased campaign participation and exceptional voter turnout. • Coordinated Get Out The Vote effort for Claremont, NH and surrounding municipalities, coordinated volunteer efforts to knock on over 6,000 doors in this region during the final campaign weekend. • Presented guest speakers at local canvass launches, including Senator Jeanne Shaheen of NH, Senator Chris Murphy of CT, and Cecile Richards of Planned Parenthood. • Connected with voters in swing states to encourage participation in the 2016 election, and accrued accurate voter data, which improved campaign effectiveness.
• Cultivated strong client relationships to build customer loyalty with boutique investment banks and private capital investment firms. • Fostered relationships with M&A intermediaries and investors for business development and client relationship building, efforts resulted in multi-million dollar transactions. • Oversaw full customer life cycle, from on-boarding to contract renewal. • Conducted daily client outreach which yielded a leading customer engagement with Axial’s online network. • Coordinated with Axial product designers and engineers, and communicated customer feedback that informed product/service improvements and optimized the customer experience. • Spearheaded efforts to “zoom-out” in order to recognize patterns in customer engagement, which helped increase average customer satisfaction. • Lead weekly cross-team meetings that improved internal communication and optimized delivery of client to client networking introductions. • Mentored junior team members in customer service management. • Networked at M&A deal-making events to source new revenue streams and new client contacts.
Commonwealth Toy & Novelty Co., Inc. is a leading manufacturer and wholesaler in the plush toy market. It is a privately owned company that has been in business for nearly 80 years. Recently Commonwealth has sparked a worldwide comeback for plush toys as the primary license holder for Angry Birds merchandise. This success continues today with strong marketing, sales, and strategic vision within the toy industry. • Assisted with both logistics and sales for the domestic arm of Commonwealth Toys, a private global manufacturer and wholesaler of children’s novelty toys. Notable brands included Angry Birds, Ted & Family Guy. • Executed sales to small retailers and major online retailers, including Amazon.com • Communicated with buyers, and maintained online catalog of all Commonwealth items available online, which ensured optimal procurement figures. • Responsible for domestic sales materials, including Commonwealth order materials, and quote sheets. • In charge of social media outreach for Commonwealth Toys, primarily focused on Facebook.